Clinical Laboratory, Co-Payments, Communication Skills, Community Health, Customer Support/Service, Detail Oriented, Equipment Maintenance/Repair, Healthcare, Insurance, Laboratory, Mail Processing, Medical Office, Medical Office Administration, Medical Records, Medicine, Patient Assessment, Physical Therapy, Primary Care, Sleep Laboratory, Telephone Skills, Time Management
Trinity Medical Associates (FT Sanders), a division of Summit Medical Group, has a need for an experienced Multi - Duty Receptionist to join their passionate, authentic, and growing team of professionals. * The ideal candidate must be both professional and friendly and enjoy working with the patients and their families.
This is a Part-time opportunity.
Hours: Monday and Wednesday 8-12, Thursday and Friday 9-6.
Responsibilities: (List does not include all duties assigned):
- Answers phone calls in a professional manner and assists caller's needs appropriately.
- Greets patients and visitors in a prompt, courteous, and helpful manner
- Checks-in patients, verifies and updates necessary information in the medical records / database, performs all registration functions and collects copays and balances due, as appropriate.
- Assists patients with ambulatory difficulties, or other needs, as appropriate. Must be customer service oriented.
- Appointment scheduling, referrals, and pre-certifications, etc.
- Files charts and coordinates lab work, as requested.
- Sorts and delivers mail, medical records, and other correspondence.
- Maintains work area in a neat and orderly manner.
- Attendance/Punctuality: Dependable and arrives to work on time. Notifies supervisor at least 2 weeks in advance for time off (excluding emergencies.)
- Cooperates and helps coworkers if needed and is committed to the success of the team.
- Attends meetings, as required.
- Performs related work, as assigned.
Full Benefits Package available including PTO, Medical, Dental, Vision, STD, LTD, Life Insurance, 401K, and more!
Education:
High School Diploma, or equivalent, required.
Experience:
- Strong communication skills, attention to detail, time management, and organization are critical to the overall success of the candidate.
- Ability to build trust through active listening and collaboration, while being humble and people smart.
- Team-first mindset with a desire to help others and is motivated by pursuing excellence.
Prefer one year experience in a medical office setting.
Summit Medical Group is East Tennessee's largest primary care organization with more than 526 providers at 90 practice locations in 23 counties. Summit also consists of four diagnostic centers, mobile diagnostic services, eight physical therapy centers, four express clinics, central laboratory, and sleep services center. Summit provides healthcare services to more than 370,000 patients, averaging over one million encounters annually. For more information, visit www.summitmedical.com
In addition to our commitment to the health of our community, our organization is also committed to the health of our employees through our employee Wellness Program. Employees receive a discounted monthly insurance premium if they actively participate in the wellness program. Pre-employment drug testing will occur prior to starting work and only candidates who pass the drug test will be considered eligible for employment.
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Summit Medical Group
Our physicians make it their goal to be the best; they constantly strive to improve their ability to better serve their patients and be more successful in the practice of medicine.
Summit’s singular commitment to quality has led its office-based physicians to rank top ten in the nation of all three categories of National Committee for Quality Assurance (NCQA) recognition: Patient Centered Medical Home, Diabetes Recognition Program, & Heart/Stroke Recognition Program.
- 5.58 million Central Lab Tests run annually
- 1.5 million E-Prescriptions annually
- 1,102,729 Patient Encounters in 2014
- 274,296 Primary Care Patients
- 1,387+ Employees
- 218+ Physicians
- 140 NCQA Recognized Physicians
- 62+ Statcare Hospitalists/Pulmonologists
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- 141 Advanced Practitioners
- 54 Practice locations
- 12 East Tennessee counties
- 1 Sleep Services Center
- 4 Diagnostic & Imaging Centers
- 8 Physical Therapy Centers
- 3 Express Clinics
- 1 Singular commitment to quality
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