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MSW-Social Services Supervisor-Supportive Housing

Win

  • Corona, New York
  • 5 days ago

    Highlights

    You will play a critical leadership role in overseeing case management services, maintaining regulatory compliance, and helping families achieve long-term stability and independence. In this role, you will ensure high-quality, trauma-informed services are delivered to families experiencing homelessness while promoting best practices, staff development, program compliance, and successful housing outcomes.

    Numbers & Facts

    LocationCorona, New York

    Description

    Social Service Supervisor – Supportive Housing

    Help Families Achieve Housing Stability and Independence!

    $65000-$69,735

    MSW Required

     
    THE ROLE
    Win is seeking a mission-driven Social Service Supervisor to lead and support a team of Case Managers within our Harriet Tubman Supportive Housing program. In this role, you will ensure high-quality, trauma-informed services are delivered to families experiencing homelessness while promoting best practices, staff development, program compliance, and successful housing outcomes. You will play a critical leadership role in overseeing case management services, maintaining regulatory compliance, and helping families achieve long-term stability and independence.
     
    WHAT YOU WILL DO
    • Supervise, coach, and develop Case Managers to ensure the delivery of high-quality, client-centered services.
    • Lead multidisciplinary teams, facilitate case conferences, and provide crisis intervention support for families with complex needs.
    • Champion the use of Evidence-Based Practices (EBP), Motivational Interviewing (MI), and Trauma-Informed Care (TIC) throughout program operations.
    • Monitor client assessments, Individualized Living Plans (ILPs), case records, and service delivery to ensure compliance with DHS, OTDA, and Win standards.
    • Audit CARES documentation and client charts to maintain audit readiness and ensure accurate, confidential recordkeeping.
    • Build and maintain partnerships with community providers to connect families with housing, mental health, substance use, and supportive services.
    • Develop workshops, facilitate client engagement activities, and participate in monthly house meetings and housing-focused initiatives.
    • Provide leadership support for program operations, participate in DHS housing metrics activities, and oversee services in the absence of the Program Director.
     
    WHO YOU WILL BE
    • MSW or related advanced degree preferred with 3-5 years of experience in family or residential social services; bachelor's degree with 5 years of relevant experience considered.
    • Prior supervisory experience preferred.
    • Strong knowledge of Evidence-Based Practices (EBP), Motivational Interviewing (MI), and Trauma-Informed Care (TIC).
    • Experience working with vulnerable populations, including survivors of domestic violence, individuals with mental health or substance use challenges, and families experiencing homelessness.
    • Excellent organizational, communication, and documentation skills.
    • Working knowledge of entitlement systems, community resources, and case management best practices.
    • Proficiency with Microsoft Office; knowledge of CARES preferred.
    • Bilingual English/Spanish a plus.
     

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