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MSP Technician

Grand Street Property Management

  • Jersey City, New Jersey
  • 14 days ago

    Highlights

    In addition to the maintenance and day-to-day operations, the MSP Technician will also play a crucial role in infrastructure upgrades and construction build-outs of new data centers. In this role, you will be responsible for overseeing the day-to-day operations of our work stations and systems infrastructure, ensuring its smooth functioning, and implementing best practices for efficient performance.

    Numbers & Facts

    LocationJersey City, New Jersey

    Description

    We are seeking a highly skilled and motivated MSP Technician to join our dynamic team. In this role, you will be responsible for overseeing the day-to-day operations of our work stations and systems infrastructure, ensuring its smooth functioning, and implementing best practices for efficient performance. You will collaborate closely with cross-functional teams to support our clients' infrastructure requirements and deliver exceptional service. In addition to the maintenance and day-to-day operations, the MSP Technician will also play a crucial role in infrastructure upgrades and construction build-outs of new data centers. You will collaborate with project teams to plan, design, and implement data center expansions and enhancements, ensuring scalability, reliability, and adherence to industry standards.

     

    Responsibilities:

    · Manage, configure, and security patch the company work stations, networks, and related hardware and software systems.

    · Monitor system performance, identify potential issues, and implement necessary improvements to ensure optimal uptime and efficiency.

    · Oversee data backups and disaster recovery plans to safeguard critical information.

    · Provide high-level technical support and troubleshoot IT-related issues for attorneys and staff.

    · Ensure compliance with industry best practices, data privacy regulations, and security standards.

    · Collaborate with external vendors and service providers to address IT-related matters.

    · Conduct regular system audits and implement security measures to protect against cyber threats.

    · Assist in the deployment and management of legal software applications and tools.

    · Create and maintain technical documentation, manuals, and guidelines for end-users.

    · Proactively research and recommend innovative IT solutions to enhance productivity and streamline processes.

    · Stay informed about emerging technologies and trends in the legal tech industry.

    Job Type: Full-time

    Pay: $40,000.00 - $75,000.00 per year

    Benefits:

    • 401(k)
    • Dental Insurance
    • Health insurance
    • Life insurance
    • Parental leave
    • Vision insurance

    Experience level:

    • 4 years

    Schedule:

    • 8-hour shift

    Ability to commute/relocate:

    • Jersey City, NJ 07302: Reliably commute or planning to relocate before starting work (Required)
     

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