MS Entra Systems Engineer

This is a 6-month contract position for a MS Entra Systems Engineer, based remotely in the United States. You will work on an existing customer identity and access management platform, providing hands-on support for authentication systems, API integrations, and customer-facing login experiences.

Responsibilities

• Support and maintain a production Azure AD B2C environment
• Configure and manage authentication policies, user flows, custom policies, registration processes, and login workflows
• Troubleshoot identity platform issues and perform root-cause analysis
• Support customer-facing authentication and registration platforms
• Develop, support, or troubleshoot APIs and enterprise application integrations
• Implement new authentication functionality within the identity platform
• Work across technical and business teams to align identity solutions with organizational needs
• Support potential assessment or migration planning related to Microsoft Entra External ID
• Document complex identity environments and provide technical knowledge transfer

Qualifications

• Required

• Direct, hands-on experience supporting or developing within Microsoft Azure AD B2C

• Experience with customer identity and access management (CIAM) platforms

• Strong knowledge of identity management within a Microsoft Azure environment

• Experience configuring authentication policies, user flows, custom policies, registration processes, and login workflows

• Strong understanding of OAuth 2.0, OpenID Connect, tokens, claims, and modern authentication protocols

• Experience developing, supporting, or troubleshooting APIs and enterprise application integrations

• Ability to support customer-facing authentication and registration platforms

• Strong systems engineering, troubleshooting, and root-cause analysis skills

• Ability to work independently within a specialized and business-critical technical environment

• Preferred

• Experience with Microsoft Entra External ID

• Experience assessing or migrating Azure AD B2C environments to Microsoft Entra External ID

• Experience with ecommerce, retail, loyalty, customer applications, or digital commerce platforms

• Experience integrating identity platforms with Salesforce, ECRS, customer databases, or loyalty systems

• Development or scripting experience supporting identity rules and integrations

• Familiarity with alternative CIAM platforms such as Okta, Ping Identity, Keycloak, or JumpCloud

• Experience transitioning identity platform knowledge from a consulting vendor to an internal or staff-augmentation resource

• Experience documenting complex identity environments and providing technical knowledge transfer