MS 365 Trainer

The person in this role should have expertise in the following areas: Teams: Core Teams collaboration, chat and channels, meeting best practices, conference room technology, meeting notes/recaps, practical meeting facilitation, breakout rooms, hybrid meetings. For example, advise teams on SharePoint site ownership/maintenance, design, modern web parts, permissions concepts, and document collaboration, file sharing, external collaboration, and adoption practices across the M365 cloud.

Our client, a Automotive company, is looking for a Productivity Trainer for their Remote location.
 
Responsibilities:

• Digital Dojo is seeking a hands-on Microsoft 365 trainer and adoption consultant to help guide TMNA’s workforce to use collaboration and productivity tools with confidence.
• The role focuses on practical enablement for Teams, SharePoint, OneDrive, and related M365 productivity topics, with general Copilot skills included as the Microsoft 365 experience evolves.
• Approximate workload percentages are estimates.
• Actual balance will flex based on Digital Dojo priorities, class demand, new M365 releases, and consultation volume
• Training design, refresh & live facilitation  30%    
• Design, update, and deliver live virtual classes and workshops across M365 productivity topics. Facilitate demos, Q&A, follow-up resources, and recordings where appropriate.
• 1:1 / team consultation & adoption coaching 30%    
• Provide practical coaching through individual consults, small-group support, and written guidance. Help users translate tool capabilities into better work habits, collaboration patterns, and team workflows. For example, advise teams on SharePoint site ownership/maintenance, design, modern web parts, permissions concepts, and document collaboration, file sharing, external collaboration, and adoption practices across the M365 cloud.
• M365 updates, training impacts & escalation support 15%   
• Stay current on Microsoft 365 releases, updates and changes, identify training impacts, coordinate with product/technical teams, and route issues or escalations appropriately.
• Learning content, job aids & resource curation 10%
• Create and maintain facilitator guides, quick reference guides, one-pagers, short demos, self-service resources, and curated links from internal and external sources.
• Change enablement, communications & communities 10%    
• Support adoption campaigns, Viva Engage/community responses, champion-style enablement, stakeholder communication, and change management activities that move users from awareness to confident use.
• Program coordination, schedule support & reporting 5%      
• Maintain class schedules, registration details, Planner tasks, feedback summaries, attendance metrics, and team updates.
• Primary Training and Consultation Topics
• The person in this role should have expertise in the following areas:
• Teams: Core Teams collaboration, chat and channels, meeting best practices, conference room technology, meeting notes/recaps, practical meeting facilitation, breakout rooms, hybrid meetings.
• SharePoint: Modern site design, site creation from scratch, web parts, design tips, document libraries, permissions and site management/maintenance, file collaboration, videos in SharePoint, and practical site-owner guidance.
• OneDrive & cloud files: Personal cloud workspace, file storage, sharing, desktop sync and shortcuts, co-authoring, organizing files across Teams, SharePoint, and OneDrive.
• M365 productivity workflows: Searching across the M365 cloud, organization/sharing/collaborating patterns across the Microsoft ecosystem, file lifecycle best practices, and external sharing/collaboration.
• Planner, Loop, Outlook, Bookings, Windows 11: Task and project planning, collaborative ideation, calendar/meeting productivity, appointment scheduling, and relevant Windows 11 productivity features.
• Copilot awareness as a complement: General Copilot learning and responsible tool-choice guidance as it connects to the Microsoft 365 ecosystem.

 
Requirements:

• Bachelor’s degree or equivalent experience in information systems, business, technology enablement, or a related field.
• 5+ years of experience training, supporting, consulting, or enabling end users on Microsoft 365 collaboration and productivity tools in a corporate environment.
• Microsoft 365 expertise
• Deep practical knowledge of Teams, SharePoint Online, OneDrive, and file collaboration across the Microsoft 365 ecosystem.
• Deep experience working in the M365 ecosystem, with comfort explaining and coaching about the following collaboration and productivity apps: Planner, Loop, Outlook, Bookings, and others as needed.
• Working knowledge of Copilot Chat (Basic) and M365 Copilot (Premium), especially where they intersect with meetings, files, and productivity workflows.
• Training, consulting, and communication
• Strong facilitation and public speaking skills, including live demos, Q&A, and practical examples for non-technical audiences in virtual, hybrid, and in-person settings.
• Ability to design clear learning materials, quick reference guides, class decks, short demos, and other reusable resources.
• Consultative mindset, with the ability to listen, diagnose user needs, recommend practical next steps, and coach individuals and teams to adopt new ways of working.
• Strong written communication, stakeholder management, organization, follow-through, and comfort managing multiple concurrent requests.
• Instructional design, eLearning, video creation, or content development experience.
• Formal change management, adoption, or Prosci/ADKAR experience.
• Experience supporting champions, communities of practice, Viva Engage communities, and/or other peer learning programs.
• Experience in a large enterprise environment with multiple affiliates, business units, and stakeholder groups.
• Microsoft certifications or equivalent practical experience in Microsoft 365, Teams, SharePoint, OneDrive, or modern workplace adoption.
• Vendor, partner, or product team coordination experience, especially around enablement content, roadmap awareness, training vendors, or Microsoft programs.
• Training is current, practical, and aligned to the needs of TMNA users and business teams.
• Learners and stakeholders report increased confidence using Teams, SharePoint, OneDrive, and modern ways of working across M365 collaboration and productivity tools.
• Business teams are better equipped to own and maintain SharePoint sites and collaboration spaces.
• Digital Dojo has reusable content, job aids, and consultation patterns that scale beyond one-off support.
• Adoption support is connected to change management, communications, community learning, and measurable feedback.
• Looking for someone who has 5+ years of experience training, supporting, consulting, or enabling end users on Microsoft 365 collaboration and productivity tools in a corporate environment.

 
Why Should You Apply?

• Health Benefits
• Referral Program
• Excellent growth and advancement opportunities