MRO Business Analyst / Functional SME

Our client, a IT Services and Consulting company, is looking for a MRO Business Analyst / Functional SME for their Atlanta, GA/Minneapolis, MN location.

Responsibilities:

• MRBusiness Analyst / Functional SME - Leading North American Airline TechOps
• We are seeking an experienced MRBusiness Analyst / Functional SME with deep airline maintenance and engineering domain expertise tsupport leading North American airline TechOps initiatives, including business process transformation, MRsystem modernization, and TRAX-related programs. The candidate will act as the bridge between business stakeholders and technology teams, driving process improvement, requirements definition, and solution design across the MRvalue chain
• Lead workshops and interviews with business stakeholders across TechOps functions.
• Document and analyze current-state (AS-IS) processes and define future-state (TO-BE) processes.
• Gather, prioritize, and manage functional requirements for MRinitiatives.
• Support MRplatform implementations/migrations (e.g., TRAX, RAMCO, SCEPTRE, AMOS, SAP MRO).
• Analyze and optimize processes across:
• Maintenance Planning & Scheduling
• Line Maintenance
• Base Maintenance / Heavy Checks
• Materials & Inventory Management
• Procurement & Supply Chain
• Engineering & Reliability
• Warranty Management
• Technical Records
• Work with business and IT teams to define integrations, data requirements, workflows, and reporting needs.
• Support testing, UAT, training, and change management activities.
• Identify automation and AI opportunities to improve operational efficiency and KPI performance

Requirements:

• 8+ years of Business Analysis or Functional Consulting experience in Airline MRO/TechOps.
• Strong understanding of airline maintenance operations and MRO business processes.
• Experience with one or more MRO platforms:
• TRAX
• SCEPTRE
• AMOS
• RAMCO
• SAP MRO/EAM
• Experience in process mapping, requirements management, gap analysis, and solution design.
• Ability to engage effectively with business SMEs, maintenance personnel, planners, supply chain teams, and IT stakeholders.
• Strong documentation and stakeholder communication skills
• Experience supporting large-scale MRO transformation or migration programs.
• Knowledge of FAA regulatory processes, Airworthiness Directives (ADs), Service Bulletins (SBs), maintenance compliance, and technical records management.
• Experience with inventory forecasting, parts management, and AOG processes.
• Familiarity with Agile delivery methodologies.
• Prior experience in a major airline TechOps organization preferred.
• Key Skills
• Business Process Analysis
• Requirements Gathering & Management
• MRO Domain Expertise
• Top 3 skills:
• Business Analysis / Requirement Management
• Airlines Operations and MRO experience (Products like Trax, SCEPTRE, AMOS etc.)
• Strong Communication skills
• Years of Experience: 8.00 Years of Experience

Why Should You Apply?

• Health Benefits
• Referral Program
• Excellent growth and advancement opportunities