As theMRI Technical Assistant, you willsupportMRI technologists, radiologists, and departmental operations by performing a combination of clinical support, patient care, and multi‑skilled clerical duties. This role ensures a smooth patient experience, accurate documentation, safe workflow, and efficient coordination of MRI services.
DUTIES AND RESPONSIBILITIES:
1. Patient Reception & Customer Service
- Greet and assist patients, visitors, and staff in person and by phone.
- Answer all calls professionally and courteously.
- Provide clear explanations of MRI procedures, expectations, and wait times.
- Monitor the waiting area, offering updates, comfort, and support
2. Patient Preparation & Clinical Support
- Escort patients to changing rooms and MRI suites.
- Perform preliminary screening, including medical history, MRI safety questionnaires, and implant verification.
- Provide pre and post‑procedure instructions as directed by technologists.
- Assist technologists with patient positioning, immobilization, and comfort measures.
- Respond quickly and appropriately to emergency situations.
3. Workflow, Equipment & Supply Support
- Maintain a clean, organized, and safe MRI work environment.
- Stock linens, coils, supplies, and contrast materials as appropriate.
- Report equipment malfunctions promptly.
4. Scheduling, Documentation & Electronic Systems
- Schedule MRI appointments and obtain insurance verification/authorization.
- Ensure accuracy of patient records and visit documentation.
- Prepare medical records for technologists, radiologists, and patients.
- Upload outside imaging and merge into PACS or Power Share.
- Assist with image delivery via PACS, digitizer, or disc burner.
- Perform Meditech functions such as entering orders, processing history, and film sign‑out.
- Maintain HIPAA compliance at all times.
EDUCATION AND RELATED EXPERIENCE:
Required:
- High School Diploma or equivalent.
- Medical terminology knowledge.
- Strong organizational, communication, and telephone skills.
Preferred:
- Experience in radiology, MRI, or patient‑facing clinical support.
- PC‑based computer skills and familiarity with Meditech, PACS, or imaging systems.