Move Manager
TWO MEN AND A TRUCK - Billings, MT
The Move Manager is responsible for overseeing the daily performance, crew development, and damage prevention. This role focuses on coaching, accountability, and hands-on leadership. This is a field-based role with occasional office work required.
Starting pay: $22 - $26 per hour depending on experience.
Candidates are expected to have reliable transportation to/from work. Must be willing to authorize a background check and pre-employment drug screen, TWO MEN AND A TRUCK is a drug-free work place.
Core Responsibilities
- Supervise and dispatch mover/driver teams daily; coordinate employee scheduling and truck assignments
- Lead by example in communication, performance, attitude, attendance, and work ethic; responsible for team development and motivation
- Promote and protect the TWO MEN AND A TRUCK brand
- Determine staffing requirements, interview, hire and train new employees, or assist with these processes
- Complete various dispatch duties, including: performance audits during moves to ensure safety and customer satisfaction, vehicle inspections, and paperwork audits
- Assist with coordinating and directing fleet maintenance and equipment inventory; ensure trucks and equipment are maintained in a clean, safe, and professional manner
- Promote safety and uphold safety procedures and policies; ensure compliance with all DOT regulations and FMCSA guidelines
- Responsible for employee development, accountability, and corrective action programs
- Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement
- Assist with customer concerns and damage resolution processes as necessary
- Responsible for being an "on-call" emergency contact outside of normal business hours
Who Were Looking For
- Effective communication skills
- Highly organized and detail oriented; ability to multi-task
- Demonstrated ability to lead by example, motivate, take initiative, develop and direct people, be accountable, and hustle
- Ability to assess the performance of self, employees, and franchise to make improvements or take corrective action
- Strong decision-making ability
- Commitment to customer service and the TWO MEN AND A TRUCK core values
- Proficient with the following Microsoft applications: Excel, Word, and Outlook.
This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK franchise located in Billings, MT. The employer at this location is BIGSKY TMT, LLC.