Mountain Sports School Sales Agent

Responsibilities: Build expert-level knowledge of Big Sky Resort and the Mountain Sports School to confidently guide guests toward the right lesson options. From first-timers to lifelong skiers, you’ll help guests of all ages find the right lesson and lift access, while creating a welcoming and efficient front-line experience.

Overview:

 

As a Mountain Sports School Sales Agent, you’ll be the go-to resource for guests looking to elevate their ski and snowboard experience at Big Sky Resort. From first-timers to lifelong skiers, you’ll help guests of all ages find the right lesson and lift access, while creating a welcoming and efficient front-line experience. This is a guest-facing, fast-paced role ideal for a friendly communicator who thrives on making each guest feel informed and excited to hit the slopes.

Responsibilities:

• Build expert-level knowledge of Big Sky Resort and the Mountain Sports School to confidently guide guests toward the right lesson options
• Accurately process lesson and lift ticket sales while capturing guest information and maintaining a high level of professionalism
• Deliver exceptional customer service while juggling high volumes of in-person interactions
• Keep the sales desk area clean, organized, and ready for the day’s traffic
• Provide friendly and personalized attention to every guest—ensuring they leave with all the information (and stoke!) they need

Qualifications:

• Previous customer service and/or resort experience preferred
• Experience with outdoor activities or recreational sales is a plus
• Excellent communication skills—both written and verbal
• Confident with computers and Microsoft Office Suite
• Skilled at prioritizing and staying calm during busy times
• Outgoing, approachable, and genuinely excited to talk about skiing and riding
• Familiarity with RTP | One Resort software is a plus

 

All full time seasonal team members can enjoy the following benefits:

• FREE All Mountain Ski Pass and eligibility for Free or Discounted Tickets to other Montana Mountains and Boyne Resort properties
• Discounted vouchers for skiing at Big Sky Resort for friends and family
• Discounted ski/snowboard rentals with a free team member lesson
• 25%-50% off F&B and Retail at all Boyne outlets
• Eligibility for affordable Team Member Housing
• Lodging discounts for friends and family
• Discounted Lone Mountain Ranch Cross Country Ski Trail Pass
• Wellness Day and Eligibility for PTO
• Monthly team member events