***No agencies or 3rd party Recruiters please. Thank you! ***
Who we are:
Cornerstone Servicing, a division of Cornerstone Capital Bank, is a best-in-class mortgage servicer with a reputation for amazing service, customer satisfaction, employee retention and happiness! We employ people who are passionately committed to Cornerstone’s Mission, Vision & Core Convictions.
We honor God by using our talents to make a positive difference in the lives of our Team Members, Clients, Shareholders, Communities, and the People who provide services to us.
Who we are looking for:
Cornerstone Servicing is seeking an experienced Default Analyst to join our team in Englewood, CO! This individual will be responsible for ensuring adherence to established work rules, goals & objectives to improve Tier rankings and streamlining end of month reporting. Default Analyst will also work closely with all default departments to ensure proper coding of the loans from a call perspective to events being updated timely and accurately. The candidate will be expected to establish/maintain a culture of team collaboration, accountability, operational excellence, and unwavering commitment to customer service and satisfaction.
- Location: Houston, TX
- Compensation: $50-60k
Key Responsibilities:
- Ensure collection and loss mitigation milestones/timelines are reported correctly in accordance with statutory compliance, regulatory compliance, and company guidelines.
- Provide guidance to the team by establishing and/or enhancing default reporting procedures in compliance with all state, federal, Investor, Insurer, Agency, and Company guidelines.
- Achieve department goals by validating all default reporting by month end prior to end of month transmissions.
- Collaborate with key stakeholders across the organization to drive quality improvement in Default Reporting.
- Assist and/or oversee default related projects, such as internal audits responses and default related loan reviews.
- Provide recommendations to management on default reporting process improvement opportunities within the department and outside, where applicable, to minimize risk exposure.
- Follow departmental and business policies with strict adherence.
- Prioritize allocated work to ensure timely and accurate resolution to both external and internal partners.
What you’ll need to be successful:
- High School Diploma, GED or equivalent experience
- Minimum 5+ Years Mortgage Servicing Experience Preferred
- Significant knowledge and understanding of default reporting process from beginning to end.
- BKFS and BKFS Desktop Solution Experience Preferred
- Knowledge of basic computer software programs to include Windows, Microsoft Word and Excel, Internet and Microsoft Outlook.
- Experience in First Line of Defense control implementation
- Leadership and proficient knowledge of federal regulations, state laws, ad GSE/government requirements
- Solid analytical skills with the ability to exercise prudent judgment to prioritize a complex workload with time sensitive deadlines
- Exceptional organization and time management a must
- Results oriented and ability to adapt and be comfortable with change based on the business needs
- Exceptional interpersonal skills in addition to verbal/written communication
- Ability to work through stressful situations professionally
- Must display Personal Accountability
- Attention to detail
What we offer:
Because we recognize and reward hard work, we offer a competitive salary, Medical, Dental, Vision, , Accidental Death, Long-Term Disability, Short-Term Disability, FSA, HSA, 401K, Basic Life, Voluntary Life, and Paid Parental Leave benefits, as well as the opportunity for a performance based bonus based on position and department.
What to do next:
If Cornerstone sounds like the place for you (and if you have the qualifications, drive, and passion to match), we invite you to become a member of our winning team! And remember, once you're a part of our Cornerstone team, we'll continue to invest in you as a valuable asset to our company. As many of our team members can tell you, there's something special about working at Cornerstone.