Mortgage Post Closing Specialist I

Are you ready to join a growing team?

CTG is seeking a detail-oriented Mortgage Post Closing Specialist I to support the post-closing operations of a high-volume mortgage department. This role is ideal for someone with mortgage operations or financial services experience who thrives in a fast-paced environment and enjoys ensuring documentation accuracy and regulatory compliance.

Location: Williamsville, NY
Duration: 6 months (Part-Time, 3 days per week)

Primary Responsibilities

• Process and track incoming mortgage closing packages, credit files, mail, and trailing documents.
• Update mortgage production and file tracking systems with accurate documentation status.
• Prepare and scan mortgage files into the imaging system.
• Audit mortgages, assignments, CEMAs, final title policies, and related documentation for investor compliance.
• Process checks received with closing packages accurately and promptly.
• Contact settlement agents and title companies to obtain missing or corrected documents.
• Generate and monitor daily reports, resolving documentation exceptions as needed.
• Collaborate with internal teams and external business partners to ensure timely file completion.
• Support compliance, operational risk, and audit requirements while maintaining accurate records.
• Complete special projects and additional duties as assigned.

What We're Looking For

• High School Diploma or GED required; Associate's Degree preferred.
• One year of business experience, preferably in mortgage operations, lending, title, or settlement services.
• Prior mortgage and/or customer service experience preferred.
• Strong attention to detail with exceptional organizational skills.
• Reliable, dependable, and demonstrates a strong work ethic.
• Proficiency with Microsoft Office applications and general PC skills.
• Ability to prioritize multiple tasks and meet deadlines.
• Excellent verbal and written communication skills.
• Strong problem-solving skills and ability to work independently and collaboratively.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

To Apply:
To be considered, please apply directly to this requisition using the link provided. Kindly forward this to any other interested parties. Thank you!