Mortgage Loan Officer

Mortgage Loan Officer- Kiln Creek Office

Yorktown, Virginia

1st Advantage Federal Credit Union is currently seeking a full-time Mortgage Loan Officer to support our Mortgage department in our corporate office of Yorktown, Virginia. The scheduled hours will be Monday through Friday from 8:30 a.m. to 5:00 p.m.

The Mortgage Loan Officer is responsible for continually identifying, developing, and maintaining a quality network of business relationships that serve as a recurring source of referrals for new mortgage lending opportunities. Respond to member inquiries and referrals that are generated from personal contacts and from other 1st Advantage business channels. Conducts interviews with prospective borrowers in order to analyze financial and credit data, determine financing objectives, advice members of product/pricing policies and guidelines, and gather any additional required information. Ensures exceptional member service by maintaining thorough knowledge of lending programs, policies, procedures, and regulatory requirements, demonstrating a commitment to professional ethics, complying with all Federal and State compliance policies.

1st Advantage Federal Credit Union has been serving members in the Hampton Roads community since 1951. We provide financial products and services that help members get ahead, while volunteering our time and resources to civic organizations and nonprofits that share our mission to improve life for each other. Be part of something special. Join 1st Advantage as a colleague and support our community members.

We offer market competitive compensation and a generous benefit package:

• Dollar-for-dollar matching 401(k) plan to 4% of earnings
• Choice of three medical plans
• Flexible Spending Accounts
• Health Savings Accounts
• Choice of two Dental plans
• Vision
• Basic Life & AD/D Insurance - no cost
• Optional additional life insurance for colleagues, spouses, and children
• Long-term Disability Insurance - no cost
• Short-term Disability Insurance - no cost
• Employee Assistance Program - no cost
• Critical Illness, Accident, and Hospital Indemnity Plans
• Generous paid time off accrual program
• 11 Paid holidays
• Pre-paid legal services
• Pet Insurance
• Discounts on consumer loans and mortgages, increases on savings products, and much more!
• The budgeted hiring rate for this position is $19.75 per hour. This position is eligible for monthly commission based on sales performance.

To be considered for this opportunity, please submit your fully completed application and resume through our website.

Mortgage Loan Officer Essential Functions & Responsibilities:

• Ensures exceptional customer experience by overseeing loan process from origination to close and providing on-going communication to member and business partners.
• Prospects new mortgage lending opportunities. Meet with members as necessary during various stages of the loan process.
• Achieves production goals as established by 1st Advantage.
• Develop and maintain a successful relationship with internal and external business referral sources.

Performance Measurements:

• Production will be reviewed at least semi-annually and is expected to be $500,000 per month on average. Colleague performance and success in the Mortgage Loan Officer role will be dependent upon meeting or exceeding this production level.
• Develop Business Referral Network through marketing, cold calling, prospecting and networking activities.
• Meet with prospective borrowers. Review/analyze financial data and determine borrower financing objectives and goals.
• Present appropriate 1st Advantage products and programs and explain guidelines. Apprise of pricing and lock rate as required.
• Collect supporting loan documentation as required and provide complete package for approval within required time frames.
• Identify appropriate opportunities to sell additional products.
• Maintain current and thorough knowledge of all lending programs, policies, procedures and regulatory requirements.
• Attend and complete all 1st Advantage required training.
• Proactively demonstrates the 1st Advantage FCU core values of accountable, adaptable, driven, dependable, and fun.

Qualifications:

Experience One year to three years of similar or related experience.

Education (1) A two-year college degree, or (2) completion of a specialized certification or licensing, or (3) completion of specialist training courses conducted by vendors, or (4) job-specific skills acquired through an apprenticeship program.

Interpersonal Skills Work involves much personal contact with others inside and/or outside of the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.

Other Skills Strong computer skills including a fundamental understanding of MS applications, and previous experience utilizing laptop technology for communication purposes. Solid time management skills and the ability to organize, prioritize, and perform multiple tasks simultaneously. Ability to communicate clearly and effectively, both verbally and in writing, across a variety of audiences. Ability to analyze and comprehend complex financial data and provide financial alternatives. Enthusiasm for assignments and the ability to meet established timelines.

Physical Requirements

Talking- Especially where one must frequently convey details or important instructions, ideas, etc. accurately, loudly, or quickly.

Average Hearing- Able to hear average or normal conversations and receive ordinary information.

Finger Dexterity- Using primarily just the fingers to make small movements such as typing, picking up small objects or pinching fingers together.

Repetitive Motion- Movements frequently and regularly required using the wrists, hands, and/or fingers.

Average Visual Abilities- Average, ordinary visual acuity necessary to prepare or inspect documents, products or operate machinery.

Physical Strength- Sedentary work; sitting at a desk or workstation a majority of work hours. Exerts up to 25 lbs. of force occasionally and required to lift up to 25 lbs.

Reaching and Stretching- Reaching and stretching, below the shoulders, to access files, checks, documents, or office equipment on and across shelves, counters, and desks.

Work Environment Standard office work environment

This Job Description is not a complete statement of all duties and responsibilities comprising this position.

Offers of employment are contingent on a satisfactory criminal background and credit history check.

EOE/M/F/Disability/Vet

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.