Mobile Service Technician

Mobile Technician - Orlando, FL

Location: Orlando, FL

Department: Mobile Fleet Maintenance

Focus: Customer Service | Fleet Readiness | Field Service

Keep Orlando's Fleets Moving-One Truck at a Time

Do you take pride in keeping trucks safe, reliable, and ready for work? Cumberland Idealease is looking for a Mobile Technician who enjoys working independently in the field while staying connected to a strong service team.

In this role, you'll support lease and rental customers throughout the Orlando market by performing preventive maintenance, diagnostics, inspections, and repairs on medium- and heavy-duty trucks. You'll represent the Idealease brand at customer locations with professionalism, consistency, and care-doing the job right the first time.

This is a great opportunity for a technician who values hands-on work, problem-solving, customer interaction, and long-term career growth.

What You'll Do

As a Mobile Technician, you'll play a key role in keeping customer fleets and rental units operating safely, efficiently, and reliably.

Your day-to-day responsibilities include:

• Perform Preventive Maintenance

Complete PM services on Class 6-8 trucks following Idealease standards, customer requirements, and safety guidelines.

• Diagnose & Repair Trucks

Troubleshoot and repair mechanical, electrical, brake, suspension, drivability, and emissions systems.

• Support Customer Fleets in the Field

Provide mobile service to assigned lease and rental customers throughout the Orlando area.

• Conduct Inspections

Perform DOT inspections, safety checks, and follow-up repairs to keep units compliant and road-ready.

• Document Work Accurately

Record labor, parts used, inspection results, and repair recommendations using company systems.

• Communicate Clearly

Keep the service and parts teams informed on job status, parts needs, customer concerns, and next steps.

• Coordinate Parts & Repairs

Work closely with the parts department to source components, manage returns, and complete repairs efficiently.

• Maintain Your Service Vehicle & Tools

Keep the mobile service truck organized, stocked, clean, and ready for daily operations.

• Deliver a Positive Customer Experience

Represent Cumberland Idealease professionally at every customer site through reliability, respect, and follow-through.

What We're Looking For

• 3-5 years of experience servicing Class 6-8 trucks or comparable heavy-duty equipment
• Ability to perform PMs, inspections, diagnostics, and repairs in a mobile service environment
• Strong troubleshooting skills across mechanical, electrical, brake, suspension, drivetrain, and emissions systems
• Customer-focused mindset with solid communication and follow-up skills
• Ability to manage work orders and document repairs clearly and accurately
• Experience with digital repair or fleet systems (IBS, Decisiv, or similar platforms preferred)
• Valid driver's license required
• CDL preferred or willingness to obtain one
• ASE and/or OEM certifications are a plus-or willingness to pursue them

Why Cumberland Idealease?

We offer steady work, modern equipment, and a supportive team that values technicians and promotes from within.

Standard Benefits (All Roles)

• 8 Paid Holidays
• Paid Time Off (PTO)
• Paid Vacation
• Paid Birthday Off!!
• 401(k) with Employer Match (Fidelity)
• $500 Employee Referral Program
• Medical Insurance
• Voluntary Vision & Dental
• Life & AD&D Benefits & Supplemental Life
• Short-Term & Voluntary Long-Term Disability
• 24/7/365 Teladoc Access
• Free & Confidential (EAP) Employee Assistance Program
• Company Apparel Allowance
• Team Oriented Culture
• Supportive Leadership
• Modern Equipment & Clean Facilities
• We Promote from Within
• Development Opportunities

Technician-Specific Benefits

• Sign-On Bonus for Qualified Candidates
• Relocation Assistance for Qualified Candidates
• Monthly Efficiency Bonuses
• Overtime Pay
• Yearly Boot & Tool Allowance
• Competitive Pay
• On-The-Job Training
• Paid Training
• Certification Reimbursement

Ready to Roll?

This role is ideal for a technician who takes pride in quality work, values customer relationships, and wants to be part of a growing lease and rental operation.

If you're ready to bring your skills on the road and support Orlando-area fleets, we'd love to hear from you.

Apply today and become the Mobile Technician our Orlando customers count on.

EEOC: Cumberland International Trucks is a drug-free workplace and an Equal Opportunity Employer. We are committed to cultivating a safe, inclusive environment for all employees. Employment decisions are based solely on qualifications, merit, and business need.