Mobile Locksmith Technician- Nashville, TN

Mobile Locksmith Technician- Nashville, TN

Build a Career on the Cutting Edge of Automotive TechnologyAre you a skilled problem-solver who enjoys working with your hands, helping customers, and mastering new technology? Do you take pride in delivering exceptional service and finding solutions others can't?

Hillman is seeking a Mobile Locksmith Technician to join our rapidly growing Automotive Key Services team. In this role, you'll operate from a fully equipped mobile service van, delivering automotive key cutting, programming, and locksmith solutions directly to customers. Every day brings a new challenge, a new customer, and an opportunity to make a real impact.

Working alongside an Automotive Mobile Sales Representative, you'll serve as the technical expert behind one of Hillman's most innovative and fastest-growing service offerings. If you're looking for a career that combines technology, independence, customer interaction, and growth opportunities, this is the role for you.

Compensation & Benefits$25 per hour + 5% Commission on SalesIn addition, you'll receive:

Company-provided service vanFuel card for business usePaid training and developmentMedical, Dental, and Vision benefits401(k) with Company MatchPaid Time Off and Holiday PayCareer advancement opportunities with a growing organization

ScheduleTypical Hours: 9:00 AM - 5:00 PMSchedule Options:

Thursday- MondayFriday- Tuesday

Weekend availability is required & travel to one store location per day within a 50-mile radius is expected.

The OpportunityAs a Mobile Locksmith Technician, you'll operate your own mobile workspace, interact directly with customers, and work with advanced automotive technology every day. You'll help drivers solve urgent problems, provide peace of mind, and deliver a service that customers genuinely appreciate.

You'll have the opportunity to:

Work with advanced automotive key and programming technologyBuild valuable technical and customer service expertiseEnjoy independence and autonomy in the fieldContribute directly to business growth and customer satisfactionJoin an expanding business with long-term career potential

What You'll DoDeliver Industry-Leading Mobile Locksmith Services

Provide automotive key cutting, duplication, programming, and key fob services at customer locationsDiagnose customer needs and recommend appropriate solutionsPartner closely with the Automotive Mobile Sales Representative to deliver a seamless customer experienceServe as the technical expert in the field while maintaining a customer-first approachTroubleshoot issues and provide effective solutions with confidence and professionalism

Operate Your Mobile Service Center

Manage and maintain a fully equipped mobile locksmith vanMaintain inventory, supplies, and equipment readinessCoordinate customer appointments and daily service activitiesEnsure the van remains organized, professional, and customer-ready

Drive Customer Satisfaction

Create positive, memorable experiences with every customer interactionBuild trust through professionalism, technical expertise, and reliabilityRepresent Hillman with integrity and exceptional serviceShare feedback and recommendations to help improve operations and customer experiences

What Makes Someone Successful in This Role?The most successful technicians are more than mechanically inclined. They are customer-focused professionals who enjoy solving problems and continuously developing their skills.

You may be a great fit if you:

Thrive on solving technical challengesEnjoy helping customers and exceeding expectationsTake ownership of your work and resultsLearn new technologies quicklyCommunicate effectively with a wide variety of customersStay organized and detail-oriented in a fast-paced environmentApproach every day with professionalism and a positive attitudeEnjoy working independently while contributing to a larger team

QualificationsRequired

High School Diploma or GEDValid Driver's License with a satisfactory driving recordAbility to obtain and maintain a Locksmith License (where required)Strong customer service and communication skillsBasic computer, email, and mobile technology proficiency

Preferred

Locksmith experienceAutomotive service experienceExperience with key cutting, programming, or vehicle electronicsTechnical troubleshooting experienceRetail or customer-facing service experienceExperience using aftermarket key programmers and diagnostic equipment

Technical Knowledge That Sets You ApartIdeal candidates may have experience with:

Automotive transponder systems and vehicle key technologiesAftermarket key programmersElectronic and manual key-cutting equipmentOEM vehicle systems and programming platformsMechanical and technical troubleshootingMobile technology and service applications

Physical Requirements

Ability to regularly lift up to 50 poundsAbility to safely operate a motor vehicleAbility to work in a mobile, field-based environmentFlexibility to work weekends and varying schedules as business needs require