HealthWorks for Northern Virginia is a non-profit Federally Qualified Health Center (FQHC) serving the medically underserved and uninsured populations of Northern Virginia. We provide quality medical, dental, and behavioral health care to all ages who might not otherwise be able to afford it. For more information about who we are and what we do, please visit www.hwnova.org. Work Life Balance!! Competitive Salary and Benefits package includes a 401K Retirement Plan, Medical, Dental, Vision, Group Life, STD, LTD; Paid Time Off and 10 Paid Holidays. HealthWorks is a mandatory flu vaccine organization. Pay Range - $23/h Fluency in Spanish required. Definition The Mobile Service Coordinator is responsible for supporting the scheduling, placement, and day-to-day coordination of HealthWorks mobile service units across community-based settings, educational institutions, employer worksites, and other community locations. This role helps ensure mobile services are effectively deployed in alignment with established plans to improve access, utilization, and operational efficiency, with a focus on underserved and hard-to-reach populations. The Mobile Service Coordinator works collaboratively with community partners, HealthWorks staff, and operational teams to support outreach initiatives, coordinate mobile service logistics, and ensure efficient and consistent service delivery across community-based locations. This is a non-clinical role focused on operational coordination and support. Frequent travel to community-based service sites, including employer, and educational locations, is required. Roles & Responsibilities: Mobile Scheduling Coordination - Coordinate and maintain the mobile unit schedule across service locations in alignment with established priorities and clinical capacity.
- Support the development and upkeep of a forward-looking deployment calendar.
- Assist in optimizing scheduling to promote effective utilization, geographic coverage, and operational efficiency.
- Adjust schedules as needed based on site readiness, utilization trends, and guidance from leadership.
Community Site and Event Coordination - Assist in identifying, coordinating, and maintaining mobile service locations across community, educational, and employer settings.
- Support site selection and prioritization based on defined criteria such as access needs and service demand.
- Coordinate with internal teams and community partners to ensure sites meet operational readiness requirements prior to service delivery.
- Attend and participate in community outreach events, health fairs, and other engagement activities to promote mobile health services, strengthen community relationships, and support access to care.
Site Engagement and Patient Scheduling Support - Serve as a point of contact for community partners to support outreach and patient scheduling activities.
- Coordinate site-level processes to support patient pre-registration and scheduling prior to service days.
- Monitor site readiness and scheduling outcomes; escalate issues and support improvements to reduce gaps in utilization and service delivery.
Cross-Functional Coordination - Collaborate with Marketing and internal teams to support outreach, promotion, and patient engagement efforts.
- Coordinate with clinical and operational teams to align schedules, staffing, and service logistics.
- Support communication and coordination to ensure mobile unit and clinical team readiness for scheduled services.
Operational Support and Reporting - Track and report on key operational metrics such as utilization, patient volume, and site activity.
- Identify opportunities for process improvements and share recommendations with leadership.
- Support reporting, operational planning, and readiness activities for the expansion of mobile medical services.
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