Mobile Deployment Technician

Excelraise, LLC is a leading provider of full-service IT solutions and a talent management company headquartered in Denver, CO. At Excelraise, we specialize in IT staffing solutions tailored for government and federal clients across the USA.

Excelraise, LLC values your referrals! Refer qualified candidates for our open Job Postings and earn a generous REFERRAL BONUS for successful placements. Submit referrals here: Excelraise Referral Program.

Excelraise, LLC is seeking a Mobile Deployment Technician for our client at Research at Valerie C. Woodard Government Center, 3205 Freedom Drive, Charlotte, NC 28208

Note:

Mecklenburg County IT Services is seeking a Mobile Deployment Technician to support its Unified Endpoint Management (UEM) team with the Evergreen Refresh initiative. The role involves onsite mobile device deployment, configuration, inventory tracking, end-user handoffs, and first-level troubleshooting of County-issued mobile devices. Candidates must have strong customer service, organizational, and technical troubleshooting skills. This is a 7-month onsite contract in Charlotte, NC, with an in-person interview and mandatory pre-employment drug test.

Key Responsibilities:

• Configure and deploy mobile devices, including iOS devices, under the Evergreen Refresh initiative.
• Coordinate deployment schedules, device logistics, and end-user handoffs.
• Receive, track, and process old devices for secure e-cycling and disposal.
• Provide first-level support and troubleshoot mobile device issues.
• Maintain accurate device inventory, deployment, and support documentation.
• Ensure compliance with County IT security policies and procedures.
• Collaborate with the UEM team to ensure smooth device transitions.

Qualifications:

• Minimum 3 years of hands-on mobile device deployment and configuration experience, including iOS.
• Minimum 3 years of experience with MDM platforms such as Microsoft Intune, AirWatch, or similar.
• Minimum **3 years of end-user support and technical troubleshooting experience.
• Strong organizational skills for scheduling, tracking, inventory management, and device handoffs.
• Excellent communication, teamwork, and customer service skills.
• Strong attention to detail and adherence to IT security practices.
• Experience with large-scale device deployments and device lifecycle management preferred.
• Government IT experience preferred.

Pay Rate:$28/hr 1099/C2C | $25/hr W2 (No Benefits)
Duration:7 Months
Location:3205 Freedom Drive, Charlotte, NC 28208
Work Arrangement:Onsite
Interview:In Person
Drug Test:Required prior to starting

5 Key Skills Required:

1. Mobile Device Deployment
2. iOS Configuration
3. MDM / Microsoft Intune / AirWatch
4. Technical Troubleshooting
5. End-User Support