Join PALFINGER as a Mobile Crane & Hydraulics Field Service Specialist

For over nine decades, PALFINGER has pioneered crane and lifting technologies. We turn real customer problems into integrated, engineered solutions—and we do it by growing together, collaborating across teams, and continuously reaching beyond what’s next. If you’re energized by solving tough problems in the field, this role is for you.

Where You’ll Work

This is a remote field role based in San Jose, CA, supporting PALFINGER customers across the region. You will report to the Regional Field Service Manager.

A Day In The Field

Your morning might start with an emergency diagnostic on a truck-mounted articulating crane that went down overnight. After getting it safely back in service, you’ll head to a customer yard to perform scheduled quarterly maintenance on a fleet of truck-mounted forklifts and conveyors. In the afternoon, you’ll complete an Annual DOT inspection, update your work orders and parts usage, and call a fleet manager to explain recommended repairs. Before you wrap, you’ll tidy your service vehicle and tools so you’re ready for the next call—whenever it comes.

What You’ll Do

• Troubleshoot and repair articulating cranes, truck-mounted forklifts, conveyors, trucks, and trailers—often independently and on-site.
• Complete quarterly preventive maintenance to customer schedules, as well as Annual DOT inspections and warranty service.
• Respond to urgent, unscheduled service needs during regular and off-hours.
• Clearly communicate issues, findings, and repair recommendations to job site contacts and fleet managers.
• Create accurate, timely service documentation: estimates, authorizations, parts ordering and usage, labor time, and inventory records.
• Follow all applicable state and federal safety regulations.
• Keep your company vehicle, tools, and work areas organized and clean.

What You Bring

• Hands-on expertise with mechanical systems, hydraulics, electrical diagnostics, troubleshooting, and welding.
• Ability to work outdoors in all weather; able to sit, stand, bend, squat, crouch, reach, and lift 75 lbs+ for sustained periods.
• Approximately 3+ years of mechanical experience or training, ideally with articulating cranes and forklifts.
• Fluency in English (spoken and written).
• Valid CDL or willingness to obtain within 60 days of hire.
• Your own standard tools (PALFINGER-specific tools provided).

Core Proficiencies

• Customer service and communication with operators and fleet contacts
• Heavy equipment repair; equipment repair and maintenance
• Mechanical troubleshooting and component repair
• Hydraulics knowledge; hydraulic systems and components
• Preventive maintenance and inspections
• Lift truck (forklift) repair and maintenance
• Diesel and heavy equipment systems
• Electrical systems and diagnostics for heavy equipment
• Crane and lifting equipment systems
• Aerial and utility equipment systems

Pay, Benefits, and Growth

• Competitive pay: $40+/hr. (based on experience).
• 401(k) with company match.
• Medical, dental, vision, life, AD&D, and short- and long-term disability (state-dependent). Wellness program available.
• Paid company holidays and PTO.
• Ongoing learning and clear paths for career advancement.

Additional Information

This posting outlines the general scope of work for the role. It is not an exhaustive list of duties; additional responsibilities may be assigned as needed.

PALFINGER is not utilizing any external recruiting agencies for this opportunity.

Our Commitment

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

Equal Opportunity Employer/Vet/Disabled