Mobile Computing Support Technician 4

Position Overview BLOC Resources LLC is seeking motivated, customer-focused, and technically skilled Mobile Computing Support Technicians (Levels 1-4) to support Southern Company's mobile computing operations throughout Alabama. Additional responsibilities include testing new technology, preparing technical documentation, conducting employee training, maintaining accurate equipment records, and providing field-service support at authorized Southern Company locations.

Position Highlights Alabama-Based Opportunities: Support Southern Company facilities and field operations throughout Alabama. Paid Technical Training: All selected employees will complete approximately 3-4 months of paid training in Calera, Alabama. Negotiable Compensation: $24.00-$46.00 per hour, based on qualifications and experience. Company Vehicle Option: BLOC Resources may provide a company vehicle based on driving history, eligibility, assignment requirements, and availability. Mileage Reimbursement: Employees using their personal pickup trucks for authorized business travel will receive mileage reimbursement. Starlink Internet: BLOC Resources will cover approved Starlink equipment, installation, and monthly service. Vehicle-Related Expenses: BLOC Resources will cover approved vehicle-related expenses associated with assigned field-support duties. Pickup truck ownership is preferred, not required. Position Overview BLOC Resources LLC is seeking motivated, customer-focused, and technically skilled Mobile Computing Support Technicians (Levels 1-4) to support Southern Company's mobile computing operations throughout Alabama. This opportunity is ideal for IT professionals with experience in mobile device support, desktop troubleshooting, technology deployment, technical customer service, and enterprise equipment management. Selected technicians will provide technical assistance to employees who rely on Apple iPads, mobile applications, desktop computers, and other approved technology to perform daily operations. Responsibilities include troubleshooting hardware, software, operating systems, device connectivity, enrollment, user access, and peripheral issues through telephone support, approved remote-support tools, and onsite assistance. Technicians will also manage leased-iPad lifecycle activities, including receiving, inspection, configuration, deployment, inventory tracking, replacements, repair coordination, secure handling, and vendor returns. Additional responsibilities include testing new technology, preparing technical documentation, conducting employee training, maintaining accurate equipment records, and providing field-service support at authorized Southern Company locations. This position may require travel throughout Alabama to support office facilities and remote field operations. Depending on assignment requirements and eligibility, employees may use an approved personal pickup truck with mileage reimbursement or qualify for a BLOC Resources-provided company vehicle. Candidates who own pickup trucks and are willing to have BLOC Resources-funded Starlink high-speed satellite internet installed for authorized field-support operations are strongly encouraged to apply.