Bill of Materials (BOM), Cloud Computing, Computer Engineering, Computer Science, Customer Relations, Customer Satisfaction, Customer Support/Service, Data Recovery, Design Document, Disaster Recovery, Document Scanners, Establish Priorities, Firewalls, Help Desk, Identify Issues, Information Technology & Information Systems, Internet Security, Microsoft Active Directory, Microsoft Office, Microsoft Product Family, Network Operations Center, Network Routers, Network Switching, On Call, Operating Systems, Peripheral Hardware, Printers, Problem Solving Skills, Project Engineering, Requirements Management, Sales/Support Engineering (SE), Server Hardware, Server Programming/Applications, Statement of Work (SOW), Storage Area Network (SAN), Technical Support, Testing, Time Management, Virtualization, Willing to Travel, Windows Server 2008 R2, Workstation Hardware