Mitigation Manager

Job Summary

Paul Davis Restoration is seeking a Mitigation Manager to lead and oversee all mitigation and contents operations in our South Mississippi office. This role is responsible for ensuring projects are completed with a high level of accuracy, quality, and consistency, while maintaining compliance with IICRC standards, OSHA requirements, and company processes.

This position is ideal for someone who is detail-oriented, process-driven, and technically strong-someone who takes pride in organized operations, accurate documentation, and delivering high-quality results.

Responsibilities

• Oversee daily operations for water, fire, mold, and contents restoration projects
• Manage scheduling, staffing, and resource allocation for mitigation and contents teams
• Review job scopes, estimates, and documentation for accuracy and completeness
• Ensure all work meets IICRC standards and company protocols
• Lead and develop team members with a focus on technical training and process consistency
• Oversee contents pack-out, inventory tracking, cleaning, storage, and return
• Maintain accurate job files, including photos, moisture readings, and documentation
• Monitor equipment usage, inventory control, and maintenance
• Serve as a point of contact for customers, ensuring clear and professional communication
• Collaborate with Project Managers, Estimators, and Office staff for smooth project flow
• Ensure compliance with safety standards, OSHA regulations, and company policies
• Support job costing, billing accuracy, and profitability through proper documentation

Qualifications

• 3-5+ years of experience in mitigation, restoration, or construction
• IICRC certifications (WRT, ASD, AMRT, FSRT) preferred
• Experience supervising or managing field teams
• Strong knowledge of restoration processes, documentation, and compliance standards
• Proficient in restoration software (RMS, MICA, or similar)
• Highly organized with strong attention to detail
• Strong problem-solving and analytical skills
• Excellent communication and customer service skills
• Valid driver's license and clean driving record

Preferred Experience / Keywords

• Water Damage Restoration
• Fire & Smoke Restoration
• Mold Remediation
• Contents Pack-Out & Inventory Management
• Job Costing & Estimating Support
• Quality Control & Compliance
• OSHA & Safety Management

Work Environment

• Combination of field and office-based work
• Fast-paced environment managing multiple projects
• Occasional after-hours or emergency response as needed - may include nights, weekends, and overtime

Compensation & Benefits

• Competitive salary (based on experience)
• Growth opportunities within a stable, growing company
• Team-oriented, professional environment

About Paul Davis Restoration

Paul Davis Restoration is a leader in property damage restoration and reconstruction, helping homeowners and businesses recover after water, fire, mold, and storm damage. We are known for our quality, professionalism, and strong operational processes.

Apply today if you are detail-oriented, process-driven, and committed to delivering high-quality work.

Please apply if you think you have what it takes to serve others and deliver a world-class service when others need it the most. We are looking forward to discussing this opportunity with you.

We support and hire Veterans and we are an Equal Opportunity Employer!

Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.

We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.

Our Vision:

To Provide Extraordinary Care While Serving People In Their Time Of Need.

Our Values:

Deliver What You Promise

Respect The Individual

Have Pride In What You Do

Practice Continuous Improvement

Our Mission:

To provide opportunities for great people to deliver Best in Class results