We are seeking an experienced Mitigation Manager to lead daily mitigation operations, oversee staff and job flow, and ensure compliance, quality, and an excellent client experience. This role serves as the operational leader for mitigation projects from intake through audit handoff.
Key Responsibilities
- Vet and approve all incoming mitigation projects
- Support field staff
- Manage Large loss
- Schedule, assign, and oversee mitigation teams and job flow
- Manage Project Managers, Foremen, Technicians, and Coordinators
- Resolve job site issues and act as escalation point
- Coordinate subcontractors and approve vendors as needed
- Monitor customer and TPA communication for compliance and service quality
- Conduct first‑round file audits and track errors for performance reporting
- Manage mitigation vehicle fleet and order project materials
- Serve as OSHA safety compliance officer
- Interview and hire mitigation staff
- Conduct client experience follow‑up calls
- Review and approve mitigation job expenditures
- Review time cards
- Perform other related duties as required
Qualifications
- 4+ years of emergency restoration experience (required)
- IICRC certifications (WTR, ASD, AMRT, FSRT preferred)
- Strong leadership, organization, and communication skills
- Proficient in Microsoft Office
- Xactimate and DASH proficiency
- High school diploma or equivalent
- Technically proficient and detail‑oriented
- Must have valid Driver's License
More Than Just a Restoration Company — We’re People Helping PeopleWhen disaster strikes, people need a team they can trust to help them through the aftermath. That's where DRYmedic Restoration Services comes in. At DRYmedic, we believe that even small losses have a powerful effect on our clients, their families, and beyond — which is why we are 100% devoted to assisting home and business owners throughout this period of recovery.
Our team of professionals understands the importance of a quick response, and we work tirelessly to ensure that our client's property is restored to its pre-loss condition with the utmost care and attention to detail. We are committed to providing exceptional service and support to help our clients get back to normal life as soon as possible.
If you're passionate about making a meaningful difference in people's lives and being part of a dedicated team, DRYmedic Restoration Services is the place for you. We are seeking talented individuals who share our commitment to delivering exceptional service and helping others in their time of need. Join our team and contribute to the vital work of restoring homes and businesses, making a positive impact in the lives of our clients and communities.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Drymedic Restoration Corporate.