Mission Operations Engineering Lead- Orlando, FL

Position Description & Qualifications

Serco North America seeks a Mission Operations Engineering Lead with hands-on Integration and Testing experience for a fast-paced, growing, dynamic position supporting simulation and training programs for The Combat Air Force Distributed Mission Operations (CAF DMO3) in Orlando, Florida with the Mission Operations Engineering (MOE) Team. Serco is an industry leader in developing, integrating, and sustaining complex systems for the US Department of War. Our engineering teams perform a variety of tasks leading to successful integration, test, deployment, and sustainment of complex modeling & simulation (M&S) systems, enabling a worldwide distributed mission training capability.

CAF DMO3 program is part of the US Air Force Distributed Mission Operations (DMO) program/effort that allows disparate, geographically distributed, virtual man-in-the-loop simulators to seamlessly conduct daily training exercises as well as occasional training engagements within much larger force packages.

The CAFDMO3 provides tactical warfighters training in synthetic, tactical-level, small team and Large Force Employment (LFE) training in combat environments. The primary focus of CAF DMO distributed training is on fighter/bomber tactics with supporting Command and Control and Intelligence, Surveillance, and Reconnaissance (C2ISR) assets.

This position is contingent upon the ability to obtain/maintain/transfer a DoW Secret Security clearance.

In this role, you will:

• Lead the Mission Operations Engineering team and provide regular reporting to program leadership on technical performance, business impact, cost, schedule, risks, and overall program execution.
• Be accountable for the quality and operational effectiveness of deployed systems, ensuring engineering processes, reviews, testing, and risk management activities are executed to deliver mission-ready capabilities.
• Plan and executes frequent CONUS and OCONUS travel to support system deployments, upgrades, sustainment activities, and customer engagements at operational sites.
• Coordinate with customers, site personnel, and program stakeholders to deploy new capabilities, decommission legacy systems, resolve operational issues, and ensure successful transition to fielded solutions.
• Perform additional duties and responsibilities as assigned.

To be successful in this role, you will have:

• The ability to obtain/maintain/transfer a DoW Secret security clearance

• A U.S. Citizenship.

• A Bachelor''s degree.

• 8 years of relevant experience.

• DoD 8140 IAT Level II / Intermediate Proficiency (Security+, CySA+, ISC2 SSCP, GIAC Security Essentials) or ability to obtain certifications within 6 months of start date.

• The ability to compose materials such as detailed reports, work-related manuals, and publications.

• The ability to change physical locations based upon need (including physical ability for air travel).

• To be able to work in a fast-paced environment.

• The ability to travel to 50% (CONUS/OCONUS).

• A valid U.S. passport.

Additional desired experience and skills:

• Experience performing computer system and software performance analysis.
• Experience with distributed simulation protocols such as DIS, HLA, TENA.
• Experience with deployment of DoD Systems such as IFF, Radar Systems, Radio Communications, Data Links, Munitions, Electronic Warfare, Aircraft Representation.
• Ability to develop and present material outside the immediate work function.

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identity during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Pay Transparency

Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.

Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities. Benefits - Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role):

• Medical, dental, and vision insurance
• Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
• 401(k) plan that includes employer matching funds
• Tuition reimbursement program
• Life insurance and disability coverage
• Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
• Birth, adoption, parental leave benefits
• Employee Assistance Plan

To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us.

Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco's external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com.