Mission Control Shift Supervisor

JOB TITLE: Mission Control Shift Supervisor
LOCATION: Las Vegas, NV
DURATION: 1 year
RATE RANGE: $36

As a Shift Supervisor, your role will be to supervise a team of Mission Controllers by ensuring they understand and execute on both short and long term targets. Shift Supervisors are hands-on with their team, working with & alongside them on a daily basis, leading by example to ensure all robotaxi missions are executed our high standards.

As a Shift Supervisor, you will be working closely with other leaders within the Fleet Operations organization to safely and efficiently drive the day-to-day operations of our service fleet. Our Shift Supervisors are disciplined team players, and believe in doing everything it takes to safely operate service.

Responsibilities include:

• Uphold a safety-centric, inclusive and open-communication culture
• Support vehicle operators in day-to-day operations
• Complete all administrative tasks with regards to team coordination and schedule validation
• Become knowledge experts on proprietary software related to Mission Control Ops
• Motivate and manage workflows to execute and deliver to high standards
• Interact with contractors assigned to answer questions, provide information, and ensure they understand and execute on their job assignments
• Support service through a wide variety of roles in remote ops
• Other related duties as assigned from time to time by leadership

Requirements

• 2 years of autonomous vehicle operator experience and/or remote operations
• Experience working in a high-level collaborative environment and promoting a teamwork mentality
• Proven ability to problem solve and improve operational efficiency
• Proactive mindset and resourcefulness
• Strong written and verbal communication skills to coordinate with team members and management and explain technical issues

Preferred Skills

• 12 months of experience with the client as an employee or contractor in a Vehicle Operations/ Remote Operations role.
• 2+ years autonomous vehicle industry or operations experience
• Experience as an Instructor or Lead within an operations team, or equivalent management or leadership experience
• Experience in leading or managing a highly cross functional team