MIS Support Officer

MIS Support Officer Salary: £34,434- £38,200 per annum

Contract: Permanent

Hours: 37 hours per week,

Salary: £34,434- £38,200 per annum

Grade: I

Contract: Permanent

Hours: 37 hours per week

Location: Northallerton, North Yorkshire

Who are we?  

NYES Digital are proud to have been providing a one stop location for all of our education and commercial customers within ICT for over 30 years, a in range of locations throughout the North of England. As an organisation we pride ourselves on our staffs focus, determination and drive to deliver the best possible service and support to our customers.  

At present we have over 50 staff based in various locations throughout the North and are now looking to add a MIS Support Officer to our already dedicated team. So, if you are looking for a new challenge and feel that you can add your skills and experience to our team why not read on?  

At present we need to recruit an experienced IT professional to support our clients, who are based throughout North Yorkshire and surrounding Counties.  

This role's core focus is to deliver maintenance, support, and training in all aspects of School Management Systems (MIS), including related hardware and networks.  At present we support Arbor, Bromcom, Compass, SIMS and Parent Pay.  To be considered you must feel confident to provide training via Microsoft Teams and on-site. Along with supporting schools to diagnose and repair faults on ICT hardware and software via telephone, web chat and remote support.  

In return, we can offer you working arrangements that will enhance your work-life balance.  These include flexitime, hybrid working (dependent on service need), and generous holiday allowance.   

In addition, we offer a range of staff benefits such as membership of the Local Government contributory pension scheme, new technology scheme, discounts at many leisure activities, restaurants, shops, and other establishments to name a few.  

So, if you are looking for a challenging role within ICT which will genuinely support the development of pupils in the schools that are supported by NYES Digital then look no further!  

If you would like more information, please contact Laura Rae via email on : Laura.Rae@northyorks.gov.uk     

Key Dates:

Closing date: 20th August 2026

Interview date: 2nd September 2026

Venue for interview: County Hall, Northallerton

Key Documents:

Job Description

Total Rewards Brochure

Using AI? Please follow our guidance to ensure your application reflects your own knowledge and experience: www.northyorks.gov.uk/advice-your-job-application

NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies. 

We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment. 

North Yorkshire Councils' purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other's contributions; we therefore welcome applications from individuals of all backgrounds.

• Job Type : Professional & Technical Job Category : Technology Salary Band : £30,000 - £40,000 Working Pattern : Full Time Town : Northallerton Contract Type : Permanent , " />

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MIS Support Officer

Salary: £34,434- £38,200 per annum

Grade: I

Contract: Permanent

Hours: 37 hours per week

Location: Northallerton, North Yorkshire

Who are we?

NYES Digital are proud to have been providing a one stop location for all of our education and commercial customers within ICT for over 30 years, a in range of locations throughout the North of England. As an organisation we pride ourselves on our staffs focus, determination and drive to deliver the best possible service and support to our customers.

At present we have over 50 staff based in various locations throughout the North and are now looking to add a MIS Support Officer to our already dedicated team. So, if you are looking for a new challenge and feel that you can add your skills and experience to our team why not read on?

At present we need to recruit an experienced IT professional to support our clients, who are based throughout North Yorkshire and surrounding Counties.

This role's core focus is to deliver maintenance, support, and training in all aspects of School Management Systems (MIS), including related hardware and networks. At present we support Arbor, Bromcom, Compass, SIMS and Parent Pay. To be considered you must feel confident to provide training via Microsoft Teams and on-site. Along with supporting schools to diagnose and repair faults on ICT hardware and software via telephone, web chat and remote support.

In return, we can offer you working arrangements that will enhance your work-life balance. These include flexitime, hybrid working (dependent on service need), and generous holiday allowance.

In addition, we offer a range of staff benefits such as membership of the Local Government contributory pension scheme, new technology scheme, discounts at many leisure activities, restaurants, shops, and other establishments to name a few.

So, if you are looking for a challenging role within ICT which will genuinely support the development of pupils in the schools that are supported by NYES Digital then look no further!

If you would like more information, please contact Laura Rae via email on : Laura.Rae@northyorks.gov.uk

Key Dates:

Closing date: 20th August 2026

Interview date: 2nd September 2026

Venue for interview: County Hall, Northallerton

Key Documents:

Job Description

Total Rewards Brochure

Using AI? Please follow our guidance to ensure your application reflects your own knowledge and experience: www.northyorks.gov.uk/advice-your-job-application

NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies.

We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment.

North Yorkshire Councils' purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other's contributions; we therefore welcome applications from individuals of all backgrounds.

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MIS Support Officer

Salary: £34,434 - £38,200 per annum

Posted: 04/08/2026

Closing date: 20/08/2026

Closing time: 23:59

Apply now

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