Summary: The District Leader will be focused on the development and profitability of assigned retail outlets including providing support and training to the store operations team of our Minuteman Food Marts, Minuteman Kitchens, and all branded and licensed food concepts. This position will have responsibility for planning, implementing, training, and supporting all retail operations related activities for their assigned Minuteman Food Mart locations. This position will provide support of all Minuteman Food Mart programs to ensure guest experience, sales, and financial performance expectations are met. This position is not a 9 to 5 and will require open availability to support the business needs of the company. Scope will include P&L responsibility over all retail outlets assigned to drive top line sales growth and margin, while controlling expenses thru to the bottom line. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Begin building your career and apply now for these great benefits! Benefits: •Family First Atmosphere •Benefits to Fit Your Needs: Medical, Dental, Vision, Life, Disability, 401K, Gym Memberships •Cell Phone & Car Allowance •Advancement Opportunities, Professional Training & Development •Paid Time Off for Vacation & Sick Qualifications and Requirements: •A minimum of a High School Diploma; Preference of college degree •Minimum 3 years retail/c-store with significant foodservice sales •Significant budget and P&L experience •Strong analytical skills with a track record of delivering measurable results •Disciplined business leadership focus with clear and definitive Key Performance Indicators (KPIs) and ability to track those results and make adjustments to attain them •Must be detail oriented with the ability to manage multiple priorities; able to communicate with subordinates, peers and company leaders openly and clearly •Must have a people first mentality to drive “fast, friendly service with a smile” •Must be proficient with Microsoft Office. (i.e. Outlook, Word and Excel) Personal Attributes: •Engaged and focused on all aspects of the business. •Willing to devote the time needed to be successful. •Treat co-workers and direct reports with respect. •Communicate well and work with management to accomplish its goals and give honest feedback to management while being willing to follow management’s decisions when their direction is different than yours. •Willing to accept and embrace change. •Promote and act in a manner that projects a positive image. •Well organized and able to handle multiple things at the same time. •Self-Motivated and able to work efficiently without direct supervision. •Strong interpersonal skills, ability to communicate and manage well at all levels of the organization and with staff at remote locations essential. •Strong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses. •Strong analytical skills and experience interpreting a strategic vision into an operational model. •High level of integrity and dependability with a strong sense of urgency and results-orientation. •Ability to recruit, train, develop and retain successful teams focused on the guest experience and company goals. Essential Functions/Job Duties: •Work to meet financial objectives based off annual budget forecasts; analyzing variances, initiating corrective actions; establishing and monitoring financial controls; developing and implementing strategies to increase profitability. •Monitor and review month-to-month and year-to-year financial information on each location to make sure each site is hitting its financial targets set by management. Develop action plans for underperforming locations to improve profitability. •Monitor and manage the company’s KPI’s (Key Performance Indicators) daily, weekly, and monthly and ensure these KPI’s are being achieved at store level. •Ensure proper staffing levels to ensure a quality guest experience. •Respond to customer complaints, taking prompt and appropriate action to resolve any problems ensuring the customer satisfaction is maintained. •Responsible for recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining management staff; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions as well as enforcing policies and procedures. •Establish and maintain strong relationships, as well as encourage and develop programs to provide learning and training opportunities for the store managers to ensure they are executing our plan as expected and continuing to develop their skills and knowledge on the job. •Work with HR to conduct annual reviews on all direct reports and work with managers to schedule and possibly be a part of the evaluations of the store staff as well. •Work with the Director, Merchandising & Customer Engagement to develop and implement marketing, advertising, public and community relations programs; evaluating program results; identifying and tracking changing demands all of which help top line sales growth at each location. •Work with the Food & Beverage team to maintain foodservice standards by evaluating and auditing prepared food and dispensed beverage offerings. •Work with the Director of Safety to ensure that we are operating a safe environment for our customers and co-workers. •Ensure that effective internal controls are in place and ensure compliance with all local, state and Federal laws and rules. (i.e. Heath Departments) •The position is required to attend and pass all training sessions as assigned. •Responsible for inventory management process and procedures to ensure cost/margin targets are achieved. Control all purchases, review and evaluate all usage/sales reports, analyze variances and put a plan of action in place when corrective action is needed. • Accountability: Manage assigned Minuteman Food Marts through the development of staff, sales growth and profitability to meet goals established by management. Ensure all assigned locations are in accordance with established Minuteman Food Mart brand standards, policies and procedures. Assist in the success of the assigned locations by ensuring guest satisfaction through adhering to company standards for quality, value, service and cleanliness. Maintain a positive working relationship with all employees to foster and promote a cooperative and pleasant working climate, which will be conductive to maximize employee morale, productivity and efficiency. Maintain a positive working relationship with all employees to foster and promote a cooperative and pleasant working climate, which will be conductive to maximize employee morale, productivity and efficiency while adhering to the company core values. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, hear, use hands to type data, operate business equipment and dial the telephone. They are regularly required to talk and hear. The employee is frequently required to stand, walk, sit, and lift up to 15 lbs. |