Migration Support & Hypercare Engineer

Artech LLC

  • Chicago, IL
  • 5 days ago
  • Remote
  • $70–$75 Per Hour

Highlights

Target tenant Axiom Migration type Client 365 tenant-to-tenant Email platform Exchange Online to Exchange Online Migration tools Client Cross-Tenant Migration Tool, Quest On Demand Power Platform AppPoint for Power Apps and Power Automate Tracking Azure DevOps (ADO) Job Responsibilities: Support Client 365 tenant-to-tenant migration from Flex to Axiom, covering Exchange Online, OneDrive, SharePoint, and Client Teams.

Numbers & Facts

LocationChicago, IL (
Remote
)
Salary$70–$75 Per Hour

Description

Title Migration Support & Hypercare Engineer
Location 100% Remote North America
Duration 4 Months
Project Client 365 Tenant-to-Tenant Migration (Flex to Axiom)
Interview 2 rounds with Client
Working Hours North America 1 PM 10 PM CST

Job Responsibilities:
  • Support Client 365 tenant-to-tenant migration from Flex to Axiom, covering Exchange Online, OneDrive, SharePoint, and Client Teams.
  • Work with Client Cross-Tenant Migration Tool and Quest On Demand for mailbox, OneDrive, SharePoint, and Teams migrations.
  • Troubleshoot migration failures, mailbox synchronization, data transfer, and post-migration issues.
  • Provide migration support during active migration waves, including weekend activities when required.
  • Perform post-migration validation, issue resolution, and hypercare support.
  • Coordinate with migration leads and escalate unresolved technical issues to Client or Quest support teams.
Target tenantAxiom
Migration typeClient 365 tenant-to-tenant
Email platformExchange Online to Exchange Online
Migration toolsClient Cross-Tenant Migration Tool, Quest On Demand
Power PlatformAppPoint for Power Apps and Power Automate
TrackingAzure DevOps (ADO)

Similar Jobs