Job Summary
We are seeking a
Network / Telecom Systems Engineer with strong experience in networking fundamentals, microwave radio communications, telecom/ISP connectivity, and Linux system administration. The ideal candidate will be responsible for supporting, troubleshooting, and maintaining network and communications infrastructure in a mission-critical environment.
Experience supporting
railroad or train operations systems, such as
Positive Train Control (PTC) or
Centralized Traffic Control (CTC), is highly preferred.
Key Responsibilities
- Monitor, maintain, troubleshoot, and support network and telecommunications infrastructure.
- Configure and troubleshoot routers, switches, and core network protocols.
- Support microwave radio communication systems and related telecommunications infrastructure.
- Coordinate with telecom vendors and Internet Service Providers (ISPs) for connectivity, circuit provisioning, outages, and technical issues.
- Perform Linux system administration, including system monitoring, configuration, troubleshooting, and basic maintenance.
- Diagnose and resolve network, communication, and system-related incidents.
- Participate in incident management, including investigation, root-cause analysis, escalation, and resolution.
- Monitor network performance and identify potential connectivity or infrastructure issues.
- Work with internal technology teams, vendors, and other stakeholders to resolve complex technical problems.
- Maintain technical documentation, network diagrams, troubleshooting procedures, and incident records.
- Support network and communications infrastructure in a high-availability, mission-critical environment.
- Participate in maintenance activities, upgrades, testing, and implementation of network and telecommunications solutions.
Required Skills and Qualifications
- Strong understanding of networking fundamentals, including:
- Routers and switches
- TCP/IP
- DNS, DHCP
- VLANs
- Routing and switching concepts
- Basic network troubleshooting
- Experience with microwave radio communications.
- Experience working with telecom vendors and ISP connectivity.
- Familiarity with Linux operating systems and distributions.
- Strong troubleshooting and analytical skills.
- Experience with incident management and problem resolution.
- Ability to diagnose connectivity, network, and system issues using appropriate tools and methodologies.
- Strong communication and documentation skills.
- Ability to work independently as well as collaboratively with technical teams and vendors.
Preferred Qualifications
- Experience in railroad, transportation, or other mission-critical operational environments.
- Experience supporting Positive Train Control (PTC) systems.
- Experience with Centralized Traffic Control (CTC) or similar train operations systems.
- Experience supporting communications infrastructure used for train control, signaling, or transportation operations.
- Experience working in environments requiring high availability and 24x7 operational support.