Mid Cortex XSOAR Engineer

The SOAR Engineer will analyze our client’s business requirements / systems /networks and translate those specifications into a SOAR design that provides an efficient and effective SOAR solution within a federal cloud environment. Manage support cases to ensure issues are recorded, tracked, and resolved with timely follow-ups with thorough documentation of all the troubleshooting steps in the ticketing system.

Benefits:

• 401(k)
• 401(k) matching
• Competitive salary
• Health insurance
• Paid time off
• Vision insurance
• Flexible schedule
• Free food & snacks
• Home office stipend
• Signing bonus

Role: Cortex XSOAR Engineer
Location: Remote
Work Authorization: US Citizen
Security Clearance: Able to get US “Public Trust” clearance
 
Required skills/Level of Experience:
As a SOAR Security Engineer, you will be responsible for assisting with the deployment, and maintenance of the Security Orchestration Automation & Response (SOAR) solution within a 24x7x365 federal security operation. The SOAR Engineer will analyze our client’s business requirements / systems /networks and translate those specifications into a SOAR design that provides an efficient and effective SOAR solution within a federal cloud environment.

• Minimum Bachelor’s degree in Cyber, Computer Science, or related field + 5 Years relevant working experience.
• 3+ years of SOAR Engineering / administration experience.
• 2+ years of management of SOAR within a Federal environment.
• Understanding of enterprise environments, specifically cloud-based and hybrid cloud environments. • Knowledge of security frameworks including MITRE ATT&CK, OWASP, & NIST. 
• Hands-on troubleshooting, analysis, and technical expertise to resolve incidents and/or service requests. 
• Strong written communication skills and the ability to articulate technical security analysis to a non-technical audience.
• Understanding of possible attack activities such as network reconnaissance probing/ scanning, DDOS, malicious code activity, etc.
• Able to troubleshoot and be a problem solver with analytical proficiency in Linux.
• Strong scripting skills (JS\Python\PowerShell).
• Attention to details, fast learner and excellent communication skills. Be able to communicate technical information in a simplified, easy to understand manner.
• Cybersecurity knowledge and experience – advantage.
• Provide Technical Support to top-tier customers.
• Provide tailored troubleshooting, configuration guidance, and best practices.
• Manage support cases to ensure issues are recorded, tracked, and resolved with timely follow-ups with thorough documentation of all the troubleshooting steps in the ticketing system.
• Conduct multi-vendor troubleshooting on complex customer engagements and build positive customer experience by working closely with Account, Sales, and Marketing teams.
• Utilize fault isolation and root cause analysis skills to provide post-sales technical support, configuration, troubleshooting, and standard methodologies to customers.
• DoD Approved 8570 certification REQUIRED such as: CompTIA Security+ Certification, CEH, CFR, CCNA Cyber Ops, CCNA-Security, CYSA+**, GCIA, GCIH, GICSP.

 


Additional Position Description


Specific job duties include:

• Assist with Configuration, Deployment, and Maintenance of SOAR technologies within a federal cloud environment.
• Aid in the translation of client requirements into technical design / implementation.
• Configuration of SOAR in accordance with DISA STIG and CIS Benchmark requirements.
• Recommend system and process improvements to continually enhance security operations.
• Assist security incident responders during system investigations.
• Development of Dashboards and Reports as they relate to SOAR.
• Responding to tickets related to SOAR configuration changes and troubleshooting.
• Solid understanding of Azure Cloud • Scripting: Good PowerShell scripting skills.
• Solid understanding of networking concepts and troubleshooting skills.
• Good knowledge of security concepts, IAM, VPN, and NextGen firewalls.
• Troubleshooting: ability to troubleshoot problems solo and deliver solutions within a reasonable timeframe.
• Be able to look at complicated systems to find flaws or room for improvement.
• Job Duty 1 with 60% of time – 60% SOAR Configuration & Management
• Job Duty 2 with 10% of time – Assist in Incident Investigation
• Job Duty 3 with 15% of time – Dashboard Development & Reporting 
• Job Duty 4 with 10% of time - Ticket Response
• Job Duty 5 with 5% of time –    Mentoring Mid Engineers

Nice to Have Skills:

• Knowledge of Federal Security Standards such as NIST and DoD.
• Understanding and experience with FedRAMP Cloud Security Requirements.

This is a remote position.