Microsoft Exchange Server Administrator
Work Authorization: US Citizen
Location: Washington, DC
Need secret security clearance
Job Summary :
We are seeking an experienced Microsoft Exchange Server Administrator / Engineer to support the administration, maintenance, migration, recovery, and troubleshooting of Microsoft messaging environments. The ideal candidate will have hands-on experience with Microsoft Exchange Server, Outlook, Microsoft 365 messaging technologies, mailbox administration, email data recovery, and Exchange-related security and compliance.
The position will support Exchange infrastructure and messaging data throughout its lifecycle, including mailbox management, email migration, OST/PST management, backup and recovery, troubleshooting, records preservation, and integration with Microsoft collaboration and compliance technologies.
Key Responsibilities :
• Install, configure, administer, maintain, and troubleshoot Microsoft Exchange Server environments.
• Manage Exchange mailboxes, distribution groups, shared mailboxes, permissions, connectors, and mail-flow rules.
• Monitor Exchange services, database health, storage utilization, message queues, and system performance.
• Perform mailbox migrations between Exchange environments and Microsoft 365/Exchange Online where required.
• Support Microsoft Outlook connectivity, configuration, synchronization, and troubleshooting.
• Troubleshoot email delivery, authentication, mailbox access, database, and performance issues.
• Manage and troubleshoot OST and PST files, including identification, collection, validation, repair, conversion, and recovery.
• Convert OST files to PST or other supported formats when necessary and validate recovered mailbox information.
• Import and export PST data into Exchange mailbox environments.
• Recover deleted, damaged, incomplete, or inaccessible mailbox and email data.
• Support Exchange database backup, restore, disaster recovery, and business continuity activities.
• Analyze mailbox and messaging data, including message counts, date ranges, folder structures, calendars, contacts, and other mailbox items.
• Assist with reconstruction and restoration of historical or former-user mailboxes.
• Support Microsoft collaboration technologies such as Teams and Skype for Business where messaging integration is required.
• Support Microsoft Purview, retention policies, eDiscovery, legal holds, records management, and related Microsoft compliance capabilities.
• Maintain documentation covering Exchange configurations, recovery activities, operating procedures, and troubleshooting processes.
• Work with cybersecurity, infrastructure, records-management, and application teams to maintain secure messaging services.
• Follow organizational security requirements for protecting sensitive and controlled information.
• Provide technical guidance, knowledge transfer, and training to administrators and support personnel.
Required Qualifications :
• 8+ years of experience administering or engineering Microsoft Exchange environments.
• Strong hands-on experience with Microsoft Exchange Server.
• Experience supporting Microsoft Outlook and enterprise email environments.
• Experience with mailbox creation, configuration, migration, recovery, and troubleshooting.
• Strong understanding of Exchange databases, mailbox stores, transport services, mail flow, and permissions.
• Hands-on experience working with OST and PST files.
• Experience performing mailbox backup, restoration, import/export, and data recovery.
• Experience troubleshooting Exchange and Outlook issues.
• Working knowledge of Active Directory, DNS, authentication, and Windows Server technologies.
• Experience with PowerShell scripting for Exchange administration and automation.
• Understanding of enterprise backup and disaster-recovery practices.
• Strong troubleshooting, documentation, communication, and analytical skills.
Preferred Qualifications :
• Experience with Exchange Online / Microsoft 365.
• Experience with hybrid Exchange environments.
• Experience with Microsoft Purview, eDiscovery, retention, legal hold, and records- management capabilities.
• Experience with Microsoft Teams and Skype for Business.
• Experience recovering or reconstructing historical email archives.
• Experience supporting former-user mailbox recovery and data preservation.
• Experience working with email archiving, migration, conversion, or forensic/recovery tools.
• Familiarity with federal records-management or electronic-record retention requirements.
• Knowledge of NIST, FISMA, NARA, or other federal security/records-management standards.
• Experience supporting federal government environments is preferred.
Mission Statement
Softthink Solutions’ mission is to drive continuous innovation in IT services by prioritizing product development and implementing trustworthy computing practices. Our focus on secure and reliable product delivery is backed by sound business practices and a commitment to the long-term satisfaction of our clients in every project, regardless of its size or complexity.
Through our innovative solutions and dedicated team of experts, we strive to exceed our clients’ expectations and set the standard for excellence in the IT industry.
Vision Statement
At Softthink Solutions, our vision is to be a trusted partner for our clients, empowering them to bring their ideas to life in the most efficient and effective manner possible. We are committed to using established best practices, industry-standard processes, and cutting-edge technology to deliver top-notch solutions that exceed expectations.
Our goal is to be recognized as leaders in the industry for our innovative, reliable, and secure IT services and solutions, and to drive the success of our clients through every project we undertake.
Careers
STSI is an independent US-based Software services and consulting partner with a primary focus on long-term relationships with both clients and team members.
STSI offers team members cutting-edge technology, training, and career guidance to expand and grow their skill sets and bring maximum value to our clients.
STSI is constantly reviewing and expanding its people strength and strives to optimally match client needs to team member talents. We are a people-oriented company seeking the best and brightest to join our team. We work with a variety of employment statuses – from citizens to permanent residents to H1B and EAD immigrants. We have openings for entry level as well as senior positions across a variety of specializations with active in-house and client projects.
In an industry that’s constantly reinventing itself, STSI challenges its team members and consultants with engagements that involve specialized services and advanced IT solutions – applying agile development principles, methodical planning, creative thinking, and continuous learning. A dynamic environment keeps our team members ahead of the curve by providing:
- Opportunities to work with leading multinational clients.
- A comprehensive portfolio of solutions that span leading-edge technologies from Enterprise Architecture to Business Intelligence to Quality Assurance
- Established methodologies, processes, and mentoring to maximize efficacy and efficiency.
- A growing R&D division continually exploring and pioneering the latest technological developments in a variety of disciplines.