The ideal candidate will have experience supporting Apple macOS devices, mobile device management (MDM) platforms such as Omnissa Workspace ONE and Microsoft Intune, and enterprise mobile technologies. With over 1,000 employees working globally, VLink has helped SMBs, and large enterprises achieve their business goals, and gained the trust of Fortune-250 companies.

Job Title: Microsoft Endpoint & Workspace ONE specialist

Location: Reston, VA | Onsite

Employment Type: Permanent

Duration: Full-time

Pay: $97k/yr

About:

VLink, founded in 2006, is a leading global provider of software engineering services with next-gen technologies and best-in-class talent. Our Headquarters are in the U.S, and we have offices in 7+ countries from North America-Europe to APAC, with expansion plans in the Middle East. With over 1,000 employees working globally, VLink has helped SMBs, and large enterprises achieve their business goals, and gained the trust of Fortune-250 companies. VLink is 'Great Place to Work CertifiedTM' and has been a consistent winner as- Best Places to Work in CT. Trust, collaboration, and accountability are the three elements that are at the core of VLink's work culture. We value our professionals, providing comprehensive benefits and the opportunity for growth.

Job Description:

Your future duties and responsibilities

Our client is seeking an Microsoft Endpoint & Workspace ONE Specialist to support a large-scale enterprise environment within a cloud-first infrastructure. This role is responsible for managing and supporting endpoint devices, mobile platforms, and enterprise mobility solutions while ensuring compliance, security, and operational stability across the environment.
The ideal candidate will have experience supporting Apple macOS devices, mobile device management (MDM) platforms such as Omnissa Workspace ONE and Microsoft Intune, and enterprise mobile technologies. Responsibilities include troubleshooting endpoint and mobile device issues, monitoring system performance and compliance, analyzing logs to identify and resolve incidents, and partnering with engineering, security, and compliance teams to maintain endpoint protection standards. The role also requires strong documentation practices, incident management capabilities, and the ability to support change management initiatives in a regulated financial services environment.

Required qualifications to be successful in this role:

• 2+ years of relevant experience

• Hands-on experience with Omnissa Workspace ONE and/or Microsoft Intune

• Experience supporting and troubleshooting Apple macOS environments

• Mobile device management and support for iOS and Android devices

• Ability to monitor system performance, compliance status, and operational health

• Experience analyzing logs and collaborating with engineering teams to resolve incidents

• Understanding of endpoint security controls, policy enforcement, and compliance requirements

• Strong troubleshooting and root-cause analysis skills

• Experience documenting incidents, resolutions, and operational procedures with attention to detail

• Familiarity with IT Service Management (ITSM) processes and change management practices

• Experience working in enterprise cloud environments, preferably AWS-based organizations

• Knowledge of ServiceNow for incident, problem, and change management processes

• Strong written and verbal communication skills
  

Desired skills:

• Relevant certifications such as Microsoft Intune, Workspace ONE, AWS Cloud Practitioner, or ITIL are a plus

• Bachelor's degree in Computer Science, Information Systems, or a related field.
  

Benefits:

We have various coverages and additional benefits, may applicable to this job position:

• Competitive compensation

• Comprehensive insurance options

• Matching contributions through the 401(k) plan and the share purchase plan

• Paid time off for vacation, holidays, and sick time

• Paid parental leave

• Learning opportunities and tuition assistance

• Wellness and Well-being programs
  

Employment Practices:

VLink is an equal opportunity employer committed to fostering an inclusive environment where diversity is celebrated. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Employment is contingent upon successful completion of a background check.

This job application process may use AI-powered tools to assist in screening and evaluating applications based on objective, job-related qualifications. AI is used solely to support the recruitment process and all final hiring decisions are made exclusively by our human recruitment team.

Applicant information will be handled in accordance with VLink's privacy policy.