Employment Type:

Shift:

Description:

Michigan Heart Clinic - Livonia

Triage RN

Provides support and clinical expertise to cardiac patients and staff. Triages test results to physicians and patients.

1. Performs comprehensive triage and patient education.
2. Acts as a liaison between patients, primary care physicians, and Michigan Heart physicians.
3. Documents medical information in patient’s electronic health record.
4. Reviews lab and test results and works collaboratively with a team assistant.
5. Recognizes abnormal cardiac rhythms, vital signs and symptoms. Intervenes appropriately, following protocols. Reports abnormal findings to cardiologist and other clinical team members.
6. Responsible for assessing walk in patients to the office and determining if patient needs an office visit or can be followed up with on telephone.
7. Demonstrates dependability and flexibility related to work schedule.
8. Responsible for ECG's and other nurse visits as ordered by Michigan Heart Physicians/Providers.
9. Assists patients with obtaining authorization for medication.
10. Refills medications per protocol.
11. Maintains good rapport and cooperative relationships. Approaches conflict in a constructive manner. Helps to identify problems, offer solutions, and participate in their resolution.
12. Maintains the confidentiality of information acquired pertaining to patient, physicians, employees, and visitors to Saint Joseph Mercy Health System. Discusses patient and hospital information only among appropriate personnel in appropriately private places.
13. Assumes responsibility for performance of job duties in the safest possible manner, to assure personal safety and that of coworkers, and to report all preventable hazards and unsafe practices immediately to management.
14. Behaves in accordance with the Mission, Vision and Values of Saint Joseph Mercy Health System
16. Maintains good rapport and cooperative relationships. Approaches conflict in a constructive manner. Helps to identify problems, offer solutions, and participate in their resolution.
17. Maintains the confidentiality of information acquired pertaining to patient, physicians, colleagues, and visitors to St. Joseph Mercy Health. Discusses patient and hospital information only among appropriate personnel in appropriately private places.
18. Behaves in accordance with the Code of Conduct, Service Excellence Standards, and the Mission, Vision and Values of SJMH.
19. Assumes responsibility for performance of job duties in the safest possible manner, to assure personal safety and that of coworkers, and to report all preventable hazards and unsafe practices immediately to management.

Education:
Graduate of an accredited school of nursing
Bachelors degree - Preferred

Experience:
At least 3 years of cardiac nursing experience - Required
Demonstrates competence related to cardiac arrhythmia recognition - Required

Certification/Licensure:
Michigan license - Required
BCLS certification - Required
ACLS certification – Required in regional office locations if responsible for pharmacological stress testing.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.