Mgr Practice (BMG)

Beacon Health System

South Bend, IN

JOB DETAILS
SKILLS
Accounts Payable, Basic Cardiac Life Support (BCLS), Basic Life Support (BLS), Billing, Budget Management, Building Systems, Business Operations, CPR Certification, Certified Medical Assistant, Communication Skills, Community Health, Compensation and Benefits, Computer Systems, Cookies, Current Procedural Terminology (CPT), Customer Relations, Demographics, Disciplinary Action, Electricity, Employee Terminations, English Language, Ergonomics, Family Medicine, Government Regulations, HVAC, Healthcare, Healthcare Administration, High School Diploma, Hospital, ICD-9, Insurance, Interpersonal Skills, Landscaping, Leadership, Maintain Compliance, Maintenance Services, Managed Care, Medical Billing, Medical Library, Medical Office, Medical Records, Medical Transcription, Nurse Practitioner, Nursing, Occupational Health, Operating Systems, Operations Management, Past Due Accounts, Patient Care, Patient Education, People Management, Performance Management, Physician Assistant, Prescription Drugs, Project Design, Project/Program Coordination, Property Maintenance, Property Management, Public/Media/Press/Analyst Relations, Purchasing/Procurement, Radiology, Regulatory Compliance, Regulatory Requirements, Reimbursement, Remote Access, Set Goals, Staff Development, Staff Policies, Staff Training, Systems Administration/Management, Systems Maintenance, Team Player, Training/Teaching, Vaccination
LOCATION
South Bend, IN
POSTED
20 days ago

Mgr Practice (BMG) in South Bend, IN - Careers at Beacon Health System - Jobs in Healthcare Mgr Practice (BMG) in South Bend, IN - Careers at Beacon Health System - Jobs in Healthcare

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Beacon Health System has been named to the prestigious 2023 Forbes list of America's Best Employers by State.

"We are honored to be recognized by Forbes as one of the top employers in the state of Indiana," said Beacon Health System CEO Kreg Gruber. "I am grateful to our associates for their significant contributions to our health system and their unwavering dedication to our patients every day. We strive to make Beacon a great workplace for everyone."

"I want to thank and congratulate each and every Beacon associate for their hard work, because we can't be a great employer without them," Gruber said. "This recognition would not be possible without a commitment to our mission - to deliver outstanding care, inspire health and connect with heart."

COVID Vaccination Required

Our mission is to deliver outstanding care, inspire health and connect with heart. For us to fully deliver outstanding care, we must ensure we provide the safest environment for care that we can. Beacon is now requiring the COVID vaccination for all associates.

Beacon Breaks Ground on New Memorial Hospital Patient Tower

In October 2022, Beacon Health System leaders broke ground on the new 10-story patient care tower on the campus of Memorial Hospital of South Bend. This transformational, once-in-a-generation project is designed to enrich the patient, family and visitor experience while meeting the growing healthcare needs of residents in our area for decades to come.

The tower is expected to create an estimated 500 new jobs in the community upon anticipated completion in early 2026. Click here to learn more about the new patient tower.

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Mgr Practice (BMG)

  • South Bend, IN
  • Interventional Radiology
  • Beacon Medical Group
  • Full-time - Day - Monday-Friday 8-5
  • Req #: 224506

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Summary

Reports to a Director or Executive Director. Is responsible for planning, organizing and managing the business operations and activities of the assigned medical group(s). Ensures patient-centered and efficient operations of the practice including nursing care, lab, radiology and the reception area and maintains good public relations. Also responsible for registration and billing functions, computer scheduling and associated training of staff. Handles day-to-day operational issues for the physicians.

MISSION, VALUES and SERVICE GOALS

  • MISSION: We deliver outstanding care, inspire health, and connect with heart.
  • VALUES: Trust. Respect. Integrity. Compassion.
  • SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.

Plans, directs, and manages the business operation and activities of the facility in accordance with BMG goals and objectives by:

  • Establishing and implementing goals, objectives, policies, procedures and systems to achieve efficient clinic operation and maximum service to ensure quality patient care to patients of the facility; analyzing and recommending changes in systems, procedures, and policies to improve work flow and efficiencies.
  • Developing, revising, and promoting, as needed, objectives of the practice which are in line with overall objectives of BMG annual goals.
  • Providing BMG Administration financial and statistical information necessary to make informed decisions regarding the operation of the practice.
  • Participating in the development and implementation of plans and budgets; monitoring and controlling facility expenditures within budget. Monitoring fees and reimbursement for services and assisting in revising and implementing changes. Overseeing appropriate compliance of insurance and billing procedures, including correct CPT & ICD-9 & 10 coding, coordination of managed care compliance, collection of appropriate fees and past due accounts, and verification of appropriate demographic and billing information.
  • Ensuring compliance with regulatory agencies governing healthcare delivery.
  • Working closely with physicians to ensure that operations and Medical Group are managed appropriately.
  • Reviewing patient satisfaction surveys with physicians and staff.
  • Participating in management team meetings, CQI team projects, and other meetings as directed by Director.

Performs managerial duties by:

  • Coordinating activities of all staff and delegating responsibilities to appropriate personnel.
  • Ensuring adherence to BMG policies and procedures by personnel under Practice Manager''s supervision.
  • Maintaining overall responsibility for scheduling to provide adequate coverage for nursing, radiology, lab, environmental services, patient accounts and billing, and reception and transcription staff under manager''s supervision.
  • Encouraging and following proper channels of communication to report problems or suggested changes and implementing as necessary.
  • Maintaining a safe, clean, comfortable and quiet environment for patients and personnel; monitoring physical property and overseeing maintenance as necessary.
  • Ensuring that adequate supplies and equipment necessary for patient care are provided; overseeing purchasing and payables of all equipment and supplies.
  • Conducting regular unit meetings to keep personnel informed of directives, policies, and procedures.
  • Providing for patient instruction as prescribed by physician, physician assistant, or nurse practitioner regarding patient education and other community resources.
  • Coordinating the educational programs of students from nursing, medical assistant and other programs that may relate to the practice.
  • Managing building systems by coordinating vendor activities for installation, maintenance, and repairs, including but not limited to, HVAC, telephone, security, cleaning, landscaping, trash, softwater, electrical, etc.
  • Establishing and maintaining a system of patient medical record, transcription of medical records, patient scheduling and telephone communication in the practice.
  • Being responsible for the selection and termination of employees under supervision of the Director. Evaluating the performance of staff being supervised and preparing and administering disciplinary actions, as needed.
  • Assisting in the development of the staff being supervised by orientation, unit inservice programs, personal instruction, etc.
  • Effectively communicating benefit programs, personnel policies and practices, and ensuring consistent application of established wage/salary practices.

Performs other functions to maintain personal competence and contribute to the overall effectiveness of the Clinic by:

  • Encouraging integration of the clinic with the community through effective communication and public relation programs.
  • Monitoring community needs regarding health care and reporting to Director as appropriate.
  • Coordinating efforts in areas of physician recruitment and new physician orientation.
  • Completing other job-related assignments and special projects as directed.

Leadership Competencies

  • Drives Results - Consistently achieving results, even under tough circumstances.
  • Customer Focus - Building strong customer relationships and delivering customer-centric solutions.
  • Instills Trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity.
  • Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
  • Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.

ORGANIZATIONAL RESPONSIBILITIES

Associate complies with the following organizational requirements:

  • Attends and participates in department meetings and is accountable for all information shared.
  • Completes mandatory education, annual competencies and department specific education within established timeframes.
  • Completes annual employee health requirements within established timeframes.
  • Maintains license/certification, registration in good standing throughout fiscal year.
  • Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department.
  • Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
  • Adheres to regulatory agency requirements, survey process and compliance.
  • Complies with established organization and department policies.
  • Available to work overtime in addition to working additional or other shifts and schedules when required.

Commitment to Beacon''s six-point Operating System, referred to as The Beacon Way:

  • Leverage innovation everywhere.
  • Cultivate human talent.
  • Embrace performance improvement.
  • Build greatness through accountability.
  • Use information to improve and advance.
  • Communicate clearly and continuously.

Education and Experience

  • The knowledge, skills and abilities as indicated below are normally acquired through the successful completion of a high school diploma. A Bachelor''s degree in business or a healthcare field with subsequent licensure preferred. Requires a minimum of three years of supervisory/management experience, and three-five years of experience in a physician practice(healthcare) required.

Knowledge & Skills

  • Demonstrates expert clinical knowledge of procedures, observations, treatments, and techniques and health care administration practices utilized at the clinic.
  • Requires knowledge of government and reimbursement regulation requirements and organization policies, procedures and systems, including knowledge of computer systems and applications.
  • Demonstrates well developed managerial skills necessary to plan, organize, and manage business operations and activities of the clinic.
  • Demonstrates well developed leadership and interpersonal skills and ability to communicate well with a variety of patients, family members, visitors, clinic staff, physicians, public, and external agencies in a professional manner.
  • Requires certification in Basic Life Support.

Working Conditions

  • Works in a clinic environment.

Physical Demands

  • Requires the physical ability and stamina (i.e., ability to push wheelchairs and carts, to lift or pull patients or supplies, to provide CPR, etc.) to perform the essential functions of the position.

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