Mgr, Payer Access & Reimbursement at Quest Diagnostics
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More: Impact Discover a role that empowers some of life's most important healthcare decisions.
Mgr, Payer Access & Reimbursement
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Category Medical, Scientific and R&D Location Secaucus, New Jersey Job function Operations Job family Medical Affairs
Shift Day Employee type Regular Full-Time Work mode Remote
Job DescriptionThe Manager supports Payer Access & Reimbursement (PAR) activities as a member of a cross-functional team, oriented to Medical Affairs (MA) activities related to medical access, evidence generation, value proposition creation, and coverage in policy, all of which impact the reimbursement of Quest's portfolio of tests. This individual proactively brings expertise in the reimbursement of laboratory medicine to build and execute key strategic initiatives and decision points. The Manager is instrumental in the coordination of internal strategic and procedural activities related to enhancing third-party coverage and reimbursement of Quest products with emphasis on oncology, particularly minimal residual disease (MRD) testing. This individual must possess an extensive medical knowledge with strong analytic, problem solving, decision making and presentation capabilities to help facilitate the coverage and reimbursement process as it relates to stakeholders' interests, while mitigating risk for the organization.Pay Range: $125,000 - $155,000/yearSalary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.Benefits Information:We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects - physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hoursBest-in-class well-being programsAnnual, no-cost health assessment program Blueprint for WellnesshealthyMINDS mental health programVacation and Health/Flex Time6 Holidays plus 1 "MyDay" offFinFit financial coaching and services401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of serviceEmployee stock purchase planLife and disability insurance, plus buy-up optionFlexible Spending AccountsAnnual incentive plansMatching gifts programEducation assistance through MyQuest for EducationCareer advancement opportunitiesand so much more!Responsibilities: Identify when a medical appeals strategy is necessary, then implement and coordinate the appeals strategy for designated products in conjunction with Payer Access leadership and cross-functional teams.Communicate with cross-functional partners the plans, lines of business, and clinical indications for which appeals are to be implemented.Facilitate the creation and approval of supportive letters with appropriate medical content to accompany claims at each level of appeal.Identify the appropriate medical appeals letter to be submitted for each claim, based on clinical indication/testing use case Coordinate with cross-functional partners for medical records documenting pertinent content for claims appeals.Where automation of appeals is infeasible, work with cross-functional partners to develop/execute a successful strategy for manual appeals.Monitor the submission success and outcomes of efforts. Document progress of activities including appropriate metrics and reporting platforms.Assist in the execution of MA strategies aligned with business needs and the evolving external health system environment (private and government payers, regulatory environment) for optimal utilization and reimbursement of Quest products with emphasis on oncology, particularly MRD.Identify and harness opportunities to improve coverage and reimbursement (C/R) for assigned Payer Access category in all phases (e.g., idea to market, lifecycle management). Execute and/or inform strategies based on root causes of denials.Evaluate coverage landscape and focus on clinical utility.Leverage and coordinate internal/external stakeholders and resources to identify and address C/R opportunities. Collaborate with cross-functional teams (e.g., other MA teams, Clinical Franchises, Health Plans, Billing, Coding/Compliance/Legal) to develop Payer Access strategies to optimally support business needs.Collaborate with other internal Quest teams as needs arise.Maintain knowledge of all assigned disease states, products, relevant changes in medical and reimbursement policies, and changes in payer procedures. Ensure incorporation into the short and long-term business plans.Performs other functions of the MA department as needed.Qualifications: Required Work Experience: 6 years' experience between the following: Medical knowledge and healthcare experience (e.g., Laboratory, Clinical, Health Systems, Genetics, Molecular)Payer policy/claims procedures (e.g., medical/reimbursement policy, billing and coding)Preferred Work Experience: 8 years' experience between the following: Clinical experience in OncologyPayer policy/procedures for prior authorization and appeals, particularly Medicare appeals for laboratory services Laboratory medicine (e.g., cytotechnologist, microbiologist, molecular variant scientist, laboratory genetic counselor)Payer policy/claims procedures (e.g., medical/reimbursement policy, billing and coding)Physical and Mental Requirements: Ability to execute concurrent projects Adaptable to abrupt changes in projects based on external influences/internal business needsStrategic mindsetCommunicationKnowledge: In-depth knowledge of medical terminology and medical conditions.Demonstrated understanding of the healthcare, health insurance, Medicare/Medicaid, and regulatory environments. Skills: Strong time managementStrong written and oral communication skillsCollaborative approach in cross-functional team settingsIntermediate-advanced skills in using Microsoft Word, Excel, and PowerPoint software packages. Intermediate-advanced skills in Smartsheet.EducationBachelor's Degree Bachelor's degree in a relevant discipline (e.g., life sciences, health/public policy) (Preferred)LanguagesEnglish (Required)Work RequirementsTravel Required57389Quest Diagnostics honors our service members and encourages veterans to apply. While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume. Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.
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Quest Diagnostics is an equal employment opportunity employer. Our policy is to recruit, hire and promote qualified individuals without regard to race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any any other legally protected status . Quest Diagnostics observes minimum age requirements established by federal, state and/or local laws, and will ask an applicant for verification when deemed necessary. Quest Diagnostics is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please complete the accommodation request form.
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