Metrology Lab Manager

• Leads, directs, maintains, and delegates the workflow of calibration lab (mechanical and electrical) and manufacturing product line activities

• Responsible for all procedures, work instructions, and forms utilized in the day-to-day operation.

• Responsible for creating/maintaining a team atmosphere through effective communication, constructive feedback, corrective actions, and incentives to perform.

• Works with the Management Team with regards to maintaining and improving the Quality Management System

• Monitor and ensure technical competence of direct reports.

• Monitor and report weekly, monthly, quarterly, annual metrics for performance management.  Including Return to Factory Turn Around Time, Out Of Tolerance reporting, and customer satisfaction.
• Assigns, directs and follows up on tasks and processes.
• Leads and enforces Continuous Process Improvement Activities with a strong emphasis on LEAN methodology, including 5S, Six Sigma, or other quality improvement methodologies.
• Maintains business controls and processes.
• Interface with engineering, product development, and quality teams to support calibration and certification projects.

• Management of departmental budget.
 

Required:
• BA or BS Degree in a technical discipline or equivalent and minimum of 6 years of experience in metrology or quality assurance.
• Proven supervisory / team lead skills (minimum of 3 years in a technical lead/supervisory role).

• Technical background in Electronics, preferably in Network Analyzers and/or Test and Measurement Accessories

• Strong knowledge of relevant regulatory standards (e.g., ASTM, NADCAP, ISO 9001, ISO 17025, AS9100).

• The role requires strong oral and written communication skills to effectively interact with various levels of internal and external customers. Candidates must be able to solve practical problems and work efficiently under tight deadlines.

• Solid understanding of dimensional metrology, electrical/electronic theory, electro-mechanical systems, and test methods.

• Strong leadership ability and positive, proactive approach to working in a dynamic, progressive environment.

Preferred:

• Master’s degree or higher in a relevant scientific field.

• Experience with laboratory information management systems (LIMS) and electronic documentation.

• Certification in quality management or laboratory management (e.g., ASQ Certified Manager of Quality/Organizational Excellence).

• Advanced knowledge of Microsoft Office, specifically Excel, PowerPoint, and Access.

• Prior calibration lab management experience, managing 10-20 people.
• Experience with the manufacture of electrical test equipment and accessories
• Experience with North American and international National Metrology Institutes (NIST, PTB, METAS, NMIJ and/or equivalent entities).
• Proven ability to excel in cross functional and global teams.