Meter Reader

Description

A Utility Meter Reader includes but not limited to the following duties:

• Must possess a valid drivers license
• Must be capable to drive along a route and record the readings on meters
• Inspection of meters for defects
• Monitoring meters for abnormal usage,
• Monitoring for tampering that may indicate unlawful usage
• Must be prepared to work outdoors
• Must be able to communicate with clients in a calm and professional manner
• Practice Safety at all times by avoiding dogs and other obstacles when walking onto unknown property.

Examples of Duties

Reads water meters by means of electronic meter reading equipment; reviews readings to check on meter functions, meter consistency, and unusual meter conditions.

Reports meter defects and conditions of meters; unblocks and digs out buried meters; cleans registers and meter boxes; inspects water meter connections for leaks and replaces washers on meter connections; repairs or replaces faulty water meters, meter boxes, lids, stops, connections, and re-setters.

Checks water service for leaks; measures the amount of water lost due to leaks repairs meter leaks; removes and replaces meters.

Installs meters on contractor taps and service lines; turns on water for new customers; turns water off when directed.

Responds on-site to inquiries from customers; explains water service procedures; answers questions related to the meter reading process.

Prepares reports of work completed; follows-up on repair and installations and customer concerns.

Assists with other public works projects; and performs other duties, as required. Performs related duties and responsibilities as required.

NOTE: These examples are intended only as illustrations of the various types of work performed in positions allocated to the classes.

The omission-of specific statements of duties does not exclude them

from the position if the work is similar, related, or a logical assignment to the position.

Typical Qualifications

Knowledge of:

Basic mathematical principles, including decimals and percentages

• Principles and practices of customer service

Skill to:

• Operate various types of equipment including a handheld meter reader, computer, and Class C motor vehicle

Ability to:

Walk or stand for extended periods of time.

Bend, stoop, crawl, climb, and lift as necessary to perform field duties

Learn how to read water meters using electronic hand-held meter reading equipment

• Communicate clearly and effectively, both orally and in writing
• Follow oral and written instructions
• Perform simple arithmetical calculations quickly and accurately
• Investigate and handle disputes and complaints in a courteous and tactful manner
• Establish and maintain cooperative working relationships with the general public, City staff, and others encountered in the course of work
• Evaluate situations, identify problems, and exercise sound independent judgment within established guidelines

Acceptable Training and Experience:

High school diploma or equivalent. Experience helpful but not required.

Certification and License: