| Location | Lansing, Michigan |
JobSummary:Full-time position as a Manufacturing Systems (MES)engineer. Under the general supervision of the IT Director/Manager, provides technical assistance in the use of administrative computingsystems including MS/Oracle SQL, Windows Server Systems, IT infrastructures, as well as various reports to multi-cultural groups in multi-language (Korean). Thespecialistwilllearnknowledge of manufacturing systems while also providing technical assistance as described.
Characteristic Duties and Responsibilities:-Assist in writing reports to various groups in multi-language (English/Korean), writing supporting documentation through SQL queries/ system provided reports.-Assist project teams in providing systems analysis and coordination in support of major system implementation.-Provide clear and professional verbal, written,and electronic communications amongst IT members, IT systems vendors, multi-cultural groups, and the end-user community. This includespreparing routine status reports, procedural guides, technical advice, and recommendations.-Meet and exceed end-user service requirements for maximum performance, stability, and reliability by daily monitoring and tuning existing Enterprise systems.-Provide recommendations for hardware (IT/Manufacturing) and software as requested. This will be achieved by gathering end-user requirements, analyzing existing systems, researching vendor specifications, and then reporting and presenting to IT team members as appropriate for further review.-Provide training & technical supports to end users on use of new/existing global systems.-Work collaboratively with Automation (PLC Control Engineers) fortroubleshooting/improvements between manufacturing related systems and related equipment.-Identify and troubleshoot in a timely manner when system issues occur through DB access/In-houseInterface programs related/connected with manufacturing equipment-Perform other related duties as required.
Minimum Qualifications:-Related Bachelor's Degree; or3years related experience and / or training; or equivalent combination of education and experience-Strong troubleshooting methodology is required-Possess a broad knowledge of servers along with operating systems-Good customer service skills, communication, work independently and have interpersonal skills.
PreferredQualifications:-Possess a broad knowledge ofMES.-Microsoft Certification-Understanding of MS Office and other standard software-Understanding of Active Directory and Windows System Infrastructures-Bilingual as English and Korean fluency a plusTravel Required