Highlights
A new 12,500-capacity multi-seasonal, multi-configuration omni-content entertainment destination bringing world-class live music, premium immersive experiences, and elevated hospitality. Collect and compile daily sales data from all outlets using Microsoft Excel and various Point of Sales and Property Management System software programs.
Numbers & Facts
| Location | Broken Arrow, OK |
| Industry | Food and Beverage Production |
| Company Size | 10,000 employees or more |
| Year Founded | 1936 |
| Website | https://www.aramark.com/ |
Description
Job Description
Title: Merchandise Supervisor- Regent Bank Amphitheater
Requisition #: 685994
Location: Broken Arrow, OK, US
Career Area: Retail + Customer Service
Information at a Glance
Job Description
Built for the music,
and the moment.
A new 12,500-capacity multi-seasonal, multi-configuration omni-content entertainment destination bringing world-class live music, premium immersive experiences, and elevated hospitality.
The Merchandise Supervisor oversees Merchandise operations by supporting and training the Merchandise Vendors.
This position is considered an Hourly/ Seasonal/ Part-Time Employee
Job Responsibilities
- Hold pre-shift meetings to ensure that the team is aware of the day's task and any other miscellaneous information to ensure successful operations.
- Merchandise supervisors should be highly knowledgeable about the surrounding areas, acting as a concierge resource for all guests.
- Train Merchandise Vendors in their role helping to develop a team of customer service focused professionals.
- Ensure everything operates smoothly in the manager's absence and that all customers relations issues are handled effectively.
- Make sure all stands are selling everything that tour has supplied us with and set stand up to Tour Managers expectations.
- Make sure all team members are following the uniform guidelines provided by our client.
- Respond directly to all customers complaints and ensure they are resolved efficiently and immediately in a professional matter.
- May be required to complete monthly safety inspections and file incident and injury reports.
- May become an approved driver and transport product to selling locations.
- Receive concert merchandise from tour representative and secure merchandise in storage container from mail carriers.
- Count concert merchandise in and out with tour manager and then again with all associates
- Collect and compile daily sales data from all outlets using Microsoft Excel and various Point of Sales and Property Management System software programs.
- You must always ensure cleanliness and a pleasant store atmosphere.
At Aramark developing new skills and doing what it takes to get the job done has a positive impact for our employees and for our customers. To meet our commitments, job duties may change, or new ones may be assigned without formal notice.
Qualifications
- Previous retail experience preferred.
- Previous Supervisor experience preferred.
- Mathematical skills are required to facilitate sales reports and audits.
- Must provide proof of having earned a responsible alcohol training and certification program where applicable.
- Must be flexible, willing to work a rotational schedule with rotational days off that may include weekends and holidays.
- Must be well groomed and always maintain an elevated level of professionalism.
- Must have a valid driver's license
- Work may involve exposure to unusual elements and extreme temperatures
This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what youre pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.
About Company
We focus on enriching and nourishing the lives of millions all over the world, providing a wide range of services—food, facilities and uniforms—to a diverse group of clients in 19 countries. We serve world champion sports teams, Fortune 500 companies, state-of-the-art healthcare providers and the world’s leading educational institutions. And every day, we dream of ways to do it better through our commitment to innovation and our passion for excellent customer service.
Innovation inspired by you
The better we know the people we serve, the greater the experiences we can develop. Whether it’s food service, facilities or uniforms, our proprietary programs allow us to understand the wants and needs of our audiences.
Armed with that knowledge, our Service Stars spring into action, combining insights and ingenuity to deliver moments that make a difference. These innovations could be game-changing campus transformations. Or a simpler, quicker way for you to access condiments at the ballpark. In any case, our innovations help create experiences that make an impact.
Beyond great service
Another key part of what makes us different is something we call service excellence.
To us, service excellence isn’t just about providing great customer service. It also means using time-tested practices and proven processes to get it right every day, everywhere, in everything that we do. And it's also about striking the perfect balance between doing something well over and over again and being responsive enough to the changing needs of clients and customers. It’s being open to the continuing cycle of innovation. Excellent, but never satisfied. Process-driven, but never locked in place.
We never stop thinking of new, better ways to get it right when our people impact the lives of clients and consumers every day.
Our people make all the difference—we make sure of it
Our commitment to hiring, training and rewarding the right people ensures that our employees are more than just hard workers. They’re Service Stars, and that means they can be counted on to go above and beyond, every single day.
We understand that many times our people are literally the face of your business. That’s why all 270,000 Service Stars receive continual access to professional development and proprietary skills training.
The bottom line is this: when you work with Aramark, you can be confident you’ll be collaborating with the right people with the right skills and the right attitude. That’s true whether it’s for strategic expertise, operational excellence or just serving a morning coffee. That’s our commitment as trusted partners and Service Stars. That’s the Aramark way.