Position: Merchandise Processor Central Processing (CP)
Department: Donated Goods Retail
Reports to: Production Supervisor CP
Status: Non-Exempt
Goodwill Keystone Area is committed to creating a culture of belonging where all people feel respected and valued. This is because we celebrate the diversity of thought, the richness of the human experience and the desire to reflect the communities we serve.
Summary
Provide essential support in overall operations and customer service with a main focus on processing all donations, including sorting, hanging, pricing, tagging, stocking and rotating product while adhering to all production and quality standards.
Duties and Responsibilities
- Process textile donations, including sorting, hanging, pricing, tagging, to meet production goals. Prepare in staging area for transport to stores as needed.
- Process donations of housewares, electronics, media, shoes, and other miscellaneous items, including sorting, pricing, tagging, to meet production goals. Prepare in staging area for transport to stores as needed.
- Follow all quality and production standards as set by Goodwill Keystone Area.
- Track production daily and report to supervisor.
- Be knowledgeable of daily, weekly and monthly production.
- Selects and identifies appropriate items for Ecommerce department.
- Ability to assist and have flexibility in the Central Processing department to meet the needs of production support.
- Ensure that quality customer service is presented and provided in a timely and courteous manner to all customers, donors and other employees.
- Assists in any other assignments designated by management.
- Adhere to all Goodwill Keystone Area manuals, handbooks, policies and procedures.
- Contributes to the organization by supporting additional tasks and projects as needed.
- Promotes an environment of workplace safety. Ensures that duties are performed in a safe manner and safety requirements are adhered to.
- Communicates progress, problems, and concerns to the Production Supervisor CP.
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