Purpose of Position:
The Merchandise Operations Analyst is responsible for delivering data-driven insights that support merchandising, planning, allocation, and inventory decisions. This role analyzes sales, inventory, product, and operational performance to identify trends, risks, and opportunities that improve financial results and inventory productivity.
Working closely with Merchandising, Planning, Allocation, Finance, and Supply Chain teams, the Merchandise Operations Analyst develops reporting, dashboards, and analytical tools that enable leadership to make informed business decisions. The ideal candidate combines strong analytical capabilities with business acumen and the ability to translate data into actionable recommendations.
Essential Duties and Responsibilities:
Reporting & Analytics
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- Develop, maintain, and automate recurring merchandise, inventory, and sales reporting.
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- Create dashboards and performance scorecards using business intelligence tools.
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- Analyze sales, margin, inventory, and product performance trends across categories, channels, and locations.
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- Provide executive-level reporting and business recaps highlighting key drivers of performance.
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- Deliver ad hoc analyses to support strategic and operational decision-making.
Merchandise & Inventory Analysis
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- Monitor key performance indicators including sales, inventory turns, in-stock rates, sell-through, weeks of supply, and gross margin.
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- Analyze inventory productivity and identify opportunities to improve inventory efficiency and profitability.
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- Support inventory forecasting and demand planning activities through data analysis.
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- Identify sales and inventory risks and provide recommendations to business partners.
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- Evaluate promotional, pricing, and assortment performance.
Business Insights & Decision Support
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- Partner with Merchandising, Planning, and Allocation teams to identify business opportunities and performance gaps.
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- Translate complex data into clear business insights and recommendations.
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- Support seasonal planning processes through trend analysis and historical performance reviews.
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- Build business cases and scenario analysis to support key decisions.
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- Present findings and recommendations to leadership teams.
Data Management & Governance
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- Ensure the quality, accuracy, and integrity of merchandise and inventory reporting.
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- Validate data across multiple systems and identify discrepancies.
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- Maintain reporting documentation and metric definitions.
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- Support ongoing enhancement of reporting capabilities and analytical tools.
Cross-Functional Collaboration
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- Collaborate with Merchandising, Planning, Allocation, Finance, Supply Chain, and Store Operations teams.
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- Serve as a trusted analytical resource for business partners.
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- Participate in business reviews and planning meetings to provide analytical support.
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- Support company initiatives through reporting and data-driven performance measurement.
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- All other duties as assigned