When we say 'the best or nothing' we aren't just talking about our cars. We are seeking qualified candidates with drive and passion who want a career in the automotive industry to join our exceptional team of technicians. A Mercedes-Benz Apprentice/Express Technician will work under the supervision of an experienced master or senior technician where they can increase their knowledge and skills to progress to a Mercedes-Benz Technician. Our dealership prides itself on providing an exceptional experience to its external customer and is equally committed to providing an exceptional experience to its internal customers – its team members. Our ownership has crafted a core management team who share in the belief that the success of Mercedes-Benz of Westminster is created within each of its people. Mercedes-Benz of Westminster actively seeks to develop talent in order to promote within.
ESSENTIAL DUTIES:
- Learns to perform quality vehicle service maintenance and repairs under the supervision of a master or senior Mercedes-Benz Technician utilizing all tools available in order to do so.
- Performs safety inspections, oil changes, lubrication work, basic maintenance, and minor repairs as directed under the supervision of a master or senior Mercedes-Benz Technician.
- Works with Service Consultants to communicate vehicle needs and proper vehicle repairs.
- Works with Team Leads as required to complete assigned work.
- Perform at a high efficiency to complete client’s vehicles and operates by utilizing lean production methods in order to do so.
- Keeps work areas neat, clean and free of all clutter; operating in a high professional environment.
- Helps maintain shop equipment and tools; returning them once complete.
- Attends training classes and departmental meetings.
- Operates all tools and equipment in a safe manner.
SKILLS / REASONING ABILITY / PERFORMANCE EXPECTATIONS: Ability to learn new technology and repair and service procedures and specifications. Continually demonstrating professional and inter-personal skills with customers, vendors and co-workers which ultimately results in high customer satisfaction. Social skills that produce an environment of support and achieving goals together as a team. Ability to maintain a positive and cooperative atmosphere. Skills to problem solve in complex, real world or ill-defined situations.
EXPERIENCE, EDUCATION, CERTIFICATES, LICENSES, ETC.
- Basic knowledge of automobiles
- Must be Customer oriented
- Familiar with auto industry and Mercedes-Benz products is recommend (not required)
- Detail oriented and excels in a fast-paced, results driven team environment
- Valid driver’s license and good driving record
- Professional appearance and work ethic
BENEFITS:
- Production Bonus
- Paid holidays
- Paid vacation after one year
- 401(k) with 50% company match of first 4% of contribution
- Insurance – Medical, Dental, Vision
- Team Member auto purchase discount
- Team Member Parts & Service discount
- Exceptional commitment to Team Member engagement including monthly Team Committee meetings
- Quarterly community involvement opportunities
- Strong Advancement and Career Development Opportunities
- Culture of Coaching and Mentoring
- Many long-tenured employees including seven Team Members employed since day one – 15 years
- Monthly Catered Lunch and Team Recognition