Mental Health Office Manager (Bilingual English/Spanish)
The Village Life Center Texas
Houston, Texas
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JOB DETAILS
SALARY
$18–$21
SKILLS
Administrative Skills, Behavioral Health, Calendar Management, Communication Skills, Customer Relations, Customer Support/Service, Detail Oriented, Distribution Management, Documentation, English Language, Healthcare, Healthcare Administration, Leadership, Mail Processing, Medical Office, Medical Records, Microsoft Office, Multilingual, Multitasking, Office Management, Onboarding, Operations Management, Organizational Skills, Psychiatry and Mental Health, Quality Assurance, Record Keeping, Records Management, Safety Process, Sales Management, Spanish Language, Spreadsheets, Systems Maintenance, Telephone Skills, Vendor/Supplier Management
LOCATION
Houston, Texas
POSTED
4 days ago
Mental Health Office Administrator (Bilingual English/Spanish)
Houston, TX Full-Time
Are you an organized, compassionate, and detail-oriented professional who thrives in a fast-paced environment?
The Village Life Center is seeking a Bilingual Mental Health Office Manager to support our behavioral health team and help ensure clients receive exceptional care and support from the moment they contact our office.
This role is ideal for someone who enjoys balancing administrative responsibilities with client interaction and who has experience working in a medical, behavioral health, counseling, or healthcare setting.
About the Role:
As the Mental Health Office Manager, you will serve as a central point of support for clients, clinical staff, and leadership. You will help coordinate daily office operations, manage client records and scheduling, assist with insurance verification and authorizations, and ensure smooth communication throughout the office.
The ideal candidate is professional, dependable, highly organized, and comfortable handling confidential information.
Responsibilities:
Answer incoming calls and assist clients in a professional and compassionate manner
Support client intake and onboarding processes
Assist Spanish-speaking clients with communication and translation as needed
Schedule client appointments and maintain calendars
Verify insurance eligibility and manage insurance authorizations
Prepare, maintain, and organize confidential client and employee files
Maintain accurate medical and administrative records
Assist with office reporting, spreadsheets, and documentation
Support the Program Manager with office operations and supply management
Maintain filing systems and databases with a high level of accuracy
Coordinate mail distribution and office correspondence
Assist with quality assurance and compliance activities
Support office safety procedures and drills
Maintain professionalism and confidentiality in all interactions
Perform additional administrative duties as assigned
Qualifications:
Required:
Bilingual in English and Spanish (spoken and written)
Strong organizational and multitasking skills
Excellent communication and customer service skills
Proficiency with Microsoft Office and general office technology
Ability to maintain confidentiality and professionalism
Experience with scheduling, record keeping, and office administration