Membership Specialist

Position Information

About Fordham

Founded in 1841, Fordham is the Jesuit University of New York, offering an exceptional education distinguished by the Jesuit tradition to more than 16,000 students in its nine colleges and schools. It has residential campuses in the Bronx and Manhattan, a campus in West Harrison, N.Y., the Louis Calder Center Biological Field Station in Armonk, N.Y., and the London Centre in the United Kingdom.

The University offers a comprehensive benefits package that includes medical, dental, and vision insurance; flexible spending accounts; retirement plans; life insurance; short and long-term disability; employee assistance program (EAP); tuition remission; and generous time off.

Successful candidates should have a knowledge of and commitment to the goals of Jesuit Education.

Title of Position Membership Specialist Position Number A09395 FLSA Exempt Scheduled Hours Per Week 35 Department Radio Station WFUV Campus Rose Hill Work Arrangement Onsite Hybrid Policy: Please review the Hybrid Policy at www.fordham.edu/hybridpolicy. Position Summary

Reporting to the Director of Membership, the Membership Specialist performs an array of vital support functions that ensure efficiency, accuracy, and continuity of daily gift processing, record keeping, and customer service. The Membership Specialist works closely with the Assistant Director of Database Systems and the Assistant Director for Member Engagement to facilitate the smooth execution of daily operational and financial processes.

This position requires work on occasional morning, night, or weekend hours for events. Additionally, regular business days during December and January holidays.

Essential Functions

Manages CRM operations: constituent and gift records, queries, validation, premium setup/inventory, and fulfillment

Builds and maintains online donation forms (basic HTML) and CRM tables for fundraising, inventory, and processing.

Administers and manages the Matching Gift program.

Assists with sustainer retention efforts across mail, email, phone, and CRM.

Creates and executes email campaigns through CRM and Constant Contact.

Generates and fulfills acknowledgments and donor communications.

Provides support at off-site fundraising events and member drives at the radio station.

Essential Functions Note This list is not intended to be an exhaustive list.

The University may assign additional related duties as necessary. Management Responsibilities Not responsible for supervision or oversight of others. Additional Functions

Provides guidance, training and support to student workers in operations and fundraising tasks.

Monitors supply and material levels, reorders as needed.

Required Qualifications: Education and Experience

High school diploma or equivalent.

Minimum of 2 years of experience in membership or development operations.

Required Qualifications: Knowledge and Skills

Proficiency in Excel and Word.

Experience working in CRM systems.

Meticulous attention to detail and accuracy in managing financial information.

Basic HTML/web page design experience.

Excellent time management and prioritization skills.

Strong interpersonal skills, including the ability to communicate professionally, effectively, and discreetly with colleagues and donors.

Ability to adapt, redirect, multitask, and work well under pressure in a fast-paced environment.

Ability and eagerness to work collaboratively as part of a highly motivated, energetic team.

Excellent organizational skills.

Ability to learn new tasks quickly.

Preferred Qualifications

Bachelor's Degree

Familiarity with WFUV's music format.

Minimum Starting Salary $65,000 Maximum Starting Salary $70,000 Note Salary is commensurate with qualifications, experience, and skills. Is this a Union position? No

Posting Detail Information

Posting Number A1086P Number of Vacancies 1 Start Date ASAP Posting Date 06/29/2026 Special Instructions EEO Statement

Fordham University is committed to excellence and welcomes candidates of all backgrounds.

Fordham University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Physical Activity and Work Environment

Physical Activity

Sitting Nearly Continuously Repetitive Hand Motion (such as typing) Nearly Continuously Hearing, Listening, Talking Nearly Continuously Standing Seldom Walking Seldom Running Not Required Bending, Stooping, Kneeling, squatting, Crouching, Crawling Seldom Climbing stairs Not Required Climbing ladders Not Required Reaching overhead Not Required Pulling, pushing Not Required Shoveling Not Required Lifting - up to 20 pounds Seldom Lifting - up to 50 pounds Not Required Lifting - over 50 pounds Not Required

Work Environment

Work Environment Office Environment: Employees are protected from weather conditions or contaminants, but not necessarily occasional temperature changes.