Benefits:
- 401(k) matching
- Bonus based on performance
- Dental insurance
- Flexible schedule
- Paid time off
- Vision insurance
- Employee discounts
Job Description:
Hand & Stone Massage and Facial Spa is a national franchise specializing in massage, facials, and hair removal services. With over 500 locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry.
Hand and Stone Massage and Facial Spa St. Petersburg is seeking a membership sales associate. Our front desk associates are a critical link in ensuring that our customers' experience in-spa is nothing less than extraordinary!
Responsibilities:
- Provide excellent customer service to members and guests while fostering lasting relationships
- Detailed knowledge of spa services and enhancements
- Effectively communicate sales, promotions, and service options with clients
- Answer phones, schedule appointments, and upsell enhancements
- Conflict resolution
- Meet membership and gift card sales goals
- Attend membership training and webinars
- Ability to work alone and also with a team
- Assisting in overseeing the daily operations of the spa
- Light cleaning duties and laundry
- Punctuality and flexibility with hours, especially around holidays
- Maintain a positive and energetic attitude, no matter what!
- Perform various other duties as assigned
What's in it for you?
- Competitive Compensation- Hourly wage plus commission
- Contests- Do you want to put your sales skills to the test? See what we have in store!
- Ongoing Training- We are always learning and improving
- Flexible Hours- Whether you are working part-time or full-time
- Positive and Professional Work Environment- We strive to maintain a fun and engaging work environment. We hope you do too!
- Employee Discounts- Who wouldn't want discounts on massages and facials?
Qualifications:
- High school diploma
- Must be 18 years old or older
- Must be able to multi-task
- Organized, attention to detail, team player
- Basic computer skills
- Must be a strong team player with the ability to work independently with minimal supervision
- Sales experience 1+ years