Member Services Representative

Lakewood

  • Lakewood, Washington
  • 30 days ago
  • $17.13–$20 Per Hour

Highlights

Our gyms are packed with the latest state-of-the-art cardio and strength training equipment, weight room, full service locker rooms with showers, tanning booths, HydroMassage® bed, and an extensive schedule of Crunch’s signature classes including Zumba®, BodyWeb with TRX®, Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and more. Crunch is a gym that believes in making serious exercise fun by fusing fitness and entertainment and pioneering a philosophy of No Judgments.

Numbers & Facts

LocationLakewood, Washington
Salary$17.13–$20 Per Hour

Description

Benefits:
  • Training & development
  • Wellness resources
  • Bonus based on performance
  • Employee discounts

Schedule & Availability

We're looking for a dependable, friendly individual who enjoys working with people and creating a welcoming environment for our members. Previous customer service or sales experience is a plus, but we're happy to train the right candidate.

Benefits:

  •  Complimentary Peak Gym Membership 

  •  Monthly performance bonus opportunities 

  •  Employee discounts on products and services 

  •  Free uniforms 

  •  Free CECs & CEUs, discounted NASM certification, and CPR training 

  •  Ongoing training and development 

  •  Wellness resources 

  •  Consistent evening schedule with weekends free 

Responsibilities: 

  •  Help prospective members find the membership option that best fits their goals. 

  • Greet all members & guests with a smile and wish them well as they exit the club

  • Check in all members and guests in accordance with company procedures

  • Facilitate any messages on club software at member check-in

  • Answer phones in courteous, helpful, professional manner

  • Communicate special events to members and guests

  • Maintain an atmosphere, which makes members feel welcome

  • Facilitate all member requests or forward to a manager

  • Maintain professional disposition at all times

  • Sell retail products

  • Schedule member services: tanning, etc

  • Facilitate payment of member services in accordance with company procedures

  • Know club facility, services, and schedules

  • Maintain a clean and organized work area

  • Assist in all projects as delegated by club management

  • Follow all policies and procedures in the Employee Handbook

  • Opening and closing duties

Requirements: 

  • Fluent in English

  • Proficient reading and writing skills

  • Computer Skills

Compensation: $17.13 - $20.00 per hour

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