Beacon Hill Staffing Group, LLC logo

Member Service Rep

Beacon Hill Staffing Group, LLC

  • Addison, Texas
  • 3 days ago
  • $20–$22 Per Hour
  • Full-time
  • Employee

Highlights

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com . Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries.
Beacon Hill Staffing Group, LLC

Numbers & Facts

LocationAddison, Texas
Job TypeFull-time, Employee
IndustryStaffing/Employment Agencies
Salary$20–$22 Per Hour
Company Size1,000 to 1,499 employees
Year Founded2000
Websitehttps://www.beaconhillstaffing.com/

Description


Member Services Representative
Dallas, TX (Onsite)
$19-$22/hr
Monday-Friday | 8:00 AM - 5:00 PM
Temp-to-Hire

We are seeking a customer-focused Member Services Representative to join a growing healthcare organization. This role is ideal for someone who enjoys helping people, solving problems, and providing exceptional service. The focus is on quality customer interactions, not high call volume.

Responsibilities:
  • Assist members with questions regarding their health plans and benefits
  • Help members locate providers and access services
  • Resolve concerns with professionalism, empathy, and strong problem-solving skills
  • Document member interactions accurately
  • Work with internal teams to address complex member issues
  • Provide an outstanding customer experience on every interaction

Qualifications:
  • High school diploma or equivalent
  • 3+ years of customer service experience
  • Strong communication and interpersonal skills
  • Excellent critical thinking and problem-solving abilities
  • Detail-oriented and organized
  • Positive attitude and strong work ethic
  • Insurance or healthcare experience is a plus, but not required

What We're Looking For:
  • Someone who is highly customer-service oriented
  • Strong personality and a genuine desire to help others
  • Stable work history with proven reliability
  • Team player who thrives in a fast-paced environment

Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.

California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/

Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.

Company Profile:

Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.

Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com.

Benefits Information:

Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.

We look forward to working with you.

Beacon Hill. Employing the Future (TM)

About Company

Beacon Hill Staffing Group was founded to set a new standard in search, career placement and flexible staffing. Our niche brands provide direct hire, executive search, temporary staffing, contract consulting and temp/contract-to-hire solutions to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Government Services, Beacon Hill Legal, Beacon Hill Life Sciences, Beacon Hill Solutions and Beacon Hill Technologies by visiting www.beaconhillstaffing.com. Or you can visit one of our branch locations www.beaconhillstaffing.com/locations We look forward to working with you.

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