Member Service Associate (Teller) | Clark County

Columbia Credit Union

Vancouver, Washington
12 days ago

Highlights

With over 100,000 members, $2.5 billion in assets , and a long-standing reputation for community impact, we're dedicated to helping people achieve financial wellness while creating meaningful careers for our employees. If you're passionate about customer service, enjoy helping people solve problems, and thrive in a fast-paced environment, this is a great opportunity to grow your career in banking and financial services.

Numbers & Facts

Location	Vancouver, Washington
Website	https://www.columbiacu.org/about-us

Description

Make Life Better for Members, Communities, and Your Career

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Why Join Columbia Credit Union?

At Columbia Credit Union, we're more than a financial institution. With over 100,000 members, $2.5 billion in assets, and a long-standing reputation for community impact, we're dedicated to helping people achieve financial wellness while creating meaningful careers for our employees.

If you're passionate about customer service, enjoy helping people solve problems, and thrive in a fast-paced environment, this is a great opportunity to grow your career in banking and financial services.

Pay & Perks

$19.50-$20.00/hour
Performance-based incentives available
11 paid holidays
100% employer-paid Medical, Dental & Vision for employees
401(k) with 100% match up to 6% contribution
Generous PTO, paid sick time, and extended sick leave
Tuition Reimbursement
Check out more of our benefits here!

What You'll Do

Deliver exceptional service to members in a branch environment
Process financial transactions accurately and efficiently
Assist members with account maintenance and service requests
Identify member needs and recommend banking products and services
Educate members on digital banking tools and self-service options
Refer members to mortgage, insurance, and investment specialists when appropriate
Maintain compliance with banking regulations, security procedures, and credit union policies
Participate in training, branch initiatives, and team projects
Check out the full Job Description Here!

Schedule: Full-time availability required Monday-Friday and Saturdays as scheduled. Flexibility to work at all Columbia Credit Union branch locations throughout Clark County is required.

Must-Have Qualifications

1+ year of retail, public facing customer service.
Strong communication and relationship-building skills
Ability to multitask and manage detailed work in a fast-paced environment
Proven ability to meet goals and deliver outstanding customer experiences
Comfortable learning and using multiple technology systems
Team-oriented with a positive, professional attitude
Reliable attendance and schedule flexibility, including Saturdays

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Columbia Credit Union follows all required COVID 19 health protocols

Equal Opportunity Employer/AA

Must be 18 or older to apply