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Member Experience Specialist II, Branches

Massachusetts Institute of Technology

  • Cambridge, MA
  • 11 days ago

    Highlights

    The full job description is available, here: https://www.dropbox.com/scl/fi/52acfb6axqkfhx802yjjl/Member-Experience-Specialist-II.docx?rlkey=iblnm6gsp5ujigeh4covn83k8&st=cst0rg0a&dl=0 . This role provides information, assistance, and solutions addressing members' financial needs and challenges through email, phone, or written correspondence.

    Numbers & Facts

    LocationCambridge, MA

    Description

    MEMBER EXPERIENCE SPECIALIST II, Credit Union, serves as a first point of contact for members via branch, online, or Contact Center channels. This role provides information, assistance, and solutions addressing members' financial needs and challenges through email, phone, or written correspondence.

    The full job description is available, here: https://www.dropbox.com/scl/fi/52acfb6axqkfhx802yjjl/Member-Experience-Specialist-II.docx?rlkey=iblnm6gsp5ujigeh4covn83k8&st=cst0rg0a&dl=0

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