MedMax Credit Account Analyst

At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that's built on a foundation of trust, dignity, respect, responsibility and clinical excellence.

MedMax Credit Account Analyst Position Details:

• Facility: BayCare Health System, MedMax
• Location: On-site, BayCare System Office, Clearwater, FL
• Status: Full Time, Exempt: No
• Shift Hours: 8:00 AM - 4:30 PM
• Weekend Work: None
• On Call: No

This role is ideal for a dependable and service-minded professional outstanding communication and customer service skills. We are seeking someone who values building positive relationships, works well in a team environment, and has demonstrated longevity and commitment in previous roles.

• Customer service and strong communication skills
• Administrative and organizational skills
• Ability to manage a high volume of phone interactions
• Proven work history demonstrating reliability and longevity in prior roles
• Cash posting experience
• Call center experience

MedMax Credit Account Analyst Key Responsibilities:

• Enters data and updates MedMax Credit card holder's accounts.
• Provides superior customer service while maintaining high standards of excellence mandated by MedMax Credit and clients.
• Understands all appropriate policies and procedures, basic knowledge of The Credit Card Act, and provides follow up on the accounts that do not meet the MedMax Credit card guidelines.

Minimum Qualifications:

• High School or Equivalent
• 2 years Customer Service experience

BayCare offers a competitive total reward package including:

• Benefits (Health, Dental, Vision)
• Paid time off
• Tuition reimbursement
• 401k match and additional yearly contribution
• Yearly performance appraisals and team award bonus
• Community discounts and more

AND the chance to be part of an amazing team and a great place to work!

Equal Opportunity Employer Veterans/Disabled