Job Description:
• Strong knowledge of clinical workflows (nursing documentation, physician orders, medication administration, etc.).
• Experience with troubleshooting, ticketing systems (ServiceNow, Remedy, etc.), and root cause analysis.
• Experience with data migration and system conversions from legacy EHRs
• 9+ years of experience supporting Meditech 6.x and Meditech Magic and Expanse systems (focus on clinical modules).
• Provide application support for Meditech Clinical Modules such as Nursing, PCS, EMR, Order Management, Laboratory, Pharmacy, and Radiology.
• Troubleshoot user-reported issues and coordinate resolution with Meditech or internal IT teams.
• Perform system configuration, testing, and validation during updates, patches, and optimization projects.
• Support interface integrations between Meditech and other systems (e.g., PACS, LIS, RIS, Epic, Cerner, etc.).
• Develop and maintain user documentation, workflows, and training materials.
• Participate in system upgrades, conversions, and new module implementations.
• Monitor system performance and ensure clinical data accuracy and consistency.
• Collaborate with end-users to identify opportunities for process improvements and system enhancements.
• Strong knowledge of clinical workflows (nursing documentation, physician orders, medication administration, etc.).
• Experience with troubleshooting, ticketing systems (ServiceNow, Remedy, etc.), and root cause analysis.
• Experience with data migration and system conversions from legacy EHRs