Administrative Skills, Community Providers, Consulting, Customer Support/Service, Demographics, Detail Oriented, Electronic Medical Records, English Language, Establish Priorities, Federal Government, Healthcare, Healthcare Quality, High School Diploma, Medical Assistance, Medical Office Administration, Medical Records, Medical Terminology, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Organizational Skills, Patient Care, Presentation/Verbal Skills, Service Delivery, Time Management, Windows Vista, Writing Skills
Job Description
Spectrum Healthcare Resources has a potential 0pportunity for a Remote Medical Support Assistant, supporting the Salt Lake City VA Medical Center in Salt Lake City, UT.
Join a team that makes a real difference in the lives of Veterans. This role offers the chance to support patient care coordination within the VA system, ensuring timely access to quality healthcare. If you’re detail-oriented, tech-savvy, and passionate about delivering exceptional service, this is your opportunity to contribute to a mission that truly matters.
Position Details:
- 100% Remote - must live within 50 miles the communting area
- Regular business hours: Monday – Friday 8:00am – 4:30pm
- No Nights, Weekends, or Holidays
- Benefits elitible position with 11 Paid Federal Holidays and PTO Avalable
Qualifications:
- U.S. residency required.
- High School diploma or GED.
- Strong oral and written English skills; basic medical terminology preferred.
- Proficient in Microsoft Office, especially Excel.
- Ability to type at least 50 WPM and work with electronic medical records.
- Strong organizational skills; able to work independently and prioritize tasks.
- Ability to resolve customer concerns accurately and timely.
- No health restrictions that interfere with job duties.
Job Duties:
- Coordinate patient care and scheduling with internal and community providers.
- Ensure timely and accurate patient communication and appointment scheduling.
- Validate and update patient demographic information.
- Process medical records and integrate data into VA systems (CPRS, VistA).
- Manage community care consults using VA systems (HSRM, PPMS).
- Answer and respond to phone inquiries professionally and promptly.
- Use Microsoft Office (Excel, Word, Outlook, Teams) daily.
- Provide excellent customer service to patients, families, and VA staff.
- Perform other administrative tasks as assigned.
For More Information Contact:
Lexie Pollard
314-744-4162
Alexandria_Pollard@spectrumhealth.com
Company Overview:
At Spectrum, we utilize over thirty-five years of experience providing optimal solutions for federal agencies that are both innovative and cost-effective. We hold ourselves to the highest standard to ensure successful outcomes for the facilities and healthcare professionals we serve. As a Joint Commission Certified Healthcare Resource, dependability and service are the driving forces of our mission.
EOE/Disabled/Veterans
Location : Location
US-UT-Salt Lake CityRecruiter : Full Name: First Last
Alexandria PollardDirect phone number
3147444193Recruiter : Email
Alexandria_Pollard@spectrumhealth.comS
Spectrum Healthcare Resources